Gulfam Abbas Gulfam
Gujranwala, Punjab
Summary
Proven achiever with a solid background as a Virtual Assistant at Company, adept in CRM management and fostering client relationships. Excelled in enhancing operational efficiency and boosting sales revenue by developing strategies at Arham Plastic Market. Skilled in Microsoft Office and maintaining open lines of communication, consistently delivering results that exceed expectations.
Overview
3
3
years of professional experience
Work History
Virtual Assistant
Company
03.2023 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
Sale Manager
Arham Plastic Market
01.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Content Writer
Upworks Work From Home
07.2021 - Current
- Completed thorough research into assigned topics.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
Teacher
Public School
01.2022 - 12.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Intermediate - Medical Informatics
Govt.Islamia College Gujranwala
Gujranwala, Pakistan07.2022
Skills
- Calendar Management
- CRM Management
- Social Media Updating
- Document Preparation
- Meeting Scheduling
- File Organization
- Transcription Services
- Online Marketing
- Fast Learner
- Data Entry
- Scheduling and calendar management
- Microsoft Office
Languages
Urdu
Native language
English
Advanced
C1
reading
whenever i feel exhausted or feel alone, to resume myself healthy and happy i do reading. it gives me different sorts of taste such as it enhance my knowledge, it allows me to enter other culture, foreign languages and international events.
Timeline
Virtual Assistant
Company
03.2023 - Current
Sale Manager
Arham Plastic Market
01.2023 - Current
Teacher
Public School
01.2022 - 12.2023
Content Writer
Upworks Work From Home
07.2021 - Current
Intermediate - Medical Informatics
Govt.Islamia College Gujranwala
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