Dedicated professional with strong customer service, multitasking, and time management skills. Committed to ensuring positive and memorable customer interactions.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Alpha Solutions
02.2022 - Current
Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Utilized CRM software systems to track customer interactions.
Resolved customer complaints efficiently and professionally.
SALES AGENT/ SUPERVISOR
NEOD DIGITAL
03.2020 - 12.2021
Worked as a Sales Agent in a US Campaign, Selling Internet, Cable, and Landline Services by leads generated through IVR, including punching sales on the portal and following up the customers.
CUSTOMER SUPPORT REPRESENTATIVE/ CONTROLLER
YAM SOLUTIONS
09.2018 - 02.2020
Worked as a Customer Representative and Controller for cab stations (Civic Cars and Furzedown Cars) located in London
My job was to take bookings for cab services and dispatch and manage the drivers in the area.
TELESALES REPRESENTATIVE
ALFA COMMUNICATIONS
07.2018 - 10.2018
Worked as a Telesales Representative in UK outbound campaign for electricity and gas contracts.
Research Associate II at Visible Alpha solutions pvt ltd - (Now part of S&P global)Research Associate II at Visible Alpha solutions pvt ltd - (Now part of S&P global)