Ghulam Murtaza

• Collaborated with sales and marketing departments to support business objectives and client acquisition.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
• Investigated and addressed business development challenges to proactively mitigate problems.
• Planned marketing initiatives and leveraged referral networks to promote business development.

Projects:

1. Facade Cleaning Project 04 years( US Embassy Islamabad)

2. Janitorial Disinfection Services Project 04 years (US Embassy Islamabad)

3. Tennis Court Resurfacing Project ( US Embassy Islamabad)

4. Korean Embassy FM Projects, Bird Proofing.

5. World Bank Group Supplies Project. (Islamabad & Karachi)

6. Fauji Foundation Head Office Rawalpindi Integrated Facility Management.

7. HBL Nationwide 10 Regions Janitorial Services Projects.

8. Australian High Commission Islamabad maintenance Services Project.

9. P&G Karachi Integrated FM project

10. Induction of CMMS eMaint FM software. (PFM)

11. Travelling Hygiene Kit supply PIA

12. Summit Tower Karachi integrated FM project

13. Supply of Covid-19 Support kits to CMB.

• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Worked with existing customers to increase purchases of products and services.

Projects:

1. British Council Nationwide project integrated FM Services.

2. World Bank Group Islamabad Janitorial, Landscaping and Horticulture Services.

3. Embassy of Saudi Arabia Islamabad Integrated FM Services.

4. European Union Mission Head Office Islamabad Integrated FM Services.

5. Expo Center Karachi Janitorial & horticulture Services. Key Account Manger for planning, directing and implementing all housekeeping and maintenance services for around more than 600,000 sq. ft area. Managed following exhibitions at Expo center.

DEFENSE IDEAS 2018

MY KULACHI 2018

MASLAH EXPO 2018

PAKISTAN EXPO 2018

6. UNMOGIP Islamabad Janitorial & Horticulture Services project.

7. MOFA Islamabad Janitorial & Horticulture Project.

8. PSL 2018 Pakistan Matches Lahore Janitorial Project.

9. EMMAR Islamabad & EMMAR Crescent Bay integrated FM projects.

10. MOFA Islamabad Janitorial & Horticulture Project.

11. Weatherford Islamabad & Karachi Integrated Projects

• Created plans and communicated deadlines to ensure projects were completed on time.
• Worked flexible hours; night, weekend, and holiday shifts.
• Plan and Ensure HSQ for Kids Exhibition in Science Center.
• Ensure Weekly FM Check lists and reporting.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.

• Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
• Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
• Balanced demand and supply while aligning volume and mix to achieve production objectives.
• Improved, standardized and documented planning and scheduling processes.

Projects:

Metro Bus Transit project Lahore