Focused Telecommunication Engineer with background in Telecommunications, Networking and In-depth understanding of control and power-delivery systems. Experienced in developing technical studies and investigations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Desk Engineer
Bunnings Group
08.2022 - Current
Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Tested and checked performance of hardware and software programs.
Installed, configured and tested equipment on specialized platforms.
Created and administered profiles and accounts, also maintaining systems documentation.
Provided network support services for devices such as hubs, bridges, routers and other hardware.
Configured, Managed Routers, Switches and hubs.
Support Engineer
Aussie Broadband
02.2022 - 07.2022
Served as primary point of contact for support relating to owned solutions and products.
Performed root cause analysis of reported issues to decisively discern and enact corrections.
Patiently walked individuals through basic troubleshooting tasks.
Held meetings to provide platforms for knowledge-sharing of discovered issues and recurrent custom complaints.
Documented reported faults and bugs for referral to development staff's use in iterative updates.
Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
Sessional Academic
Curtin University
07.2020 - 02.2021
Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing, and operations management.
Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.
Conduct research in a particular field of knowledge and publish findings in professional journals, books, or electronic media.
Instrumentation and Control Engineer
Electroflux
02.2017 - 06.2018
Created project prototypes and models using two-dimensional design software Draftsight.
Resolved project operational problems to minimize delays and unexpected cost increases.
Created and finalized designs to meet project requirements.
Troubleshot electrical equipment problems such as electro-valves and sensors.
Improved methods for measurement, documentation and work flow management.
Management Trainee Engineer
Fauji Fertilizer
06.2016 - 08.2016
Trained as a instrumental Engineer to maintain the plant.
Organized seminars on technical topics required for the firm.
Handling of financial aspects at employee level.
Inspection of cleanliness of individual workplaces at
workstations.