GHANI HAIDER
Dubai
Summary
Dynamic IT Engineer with extensive experience at Iteccurately Computers LLC, excelling in IT support and security systems. Proven ability in troubleshooting and project management, enhancing operational efficiency. SIRA certified, adept in cloud storage and technical support, fostering strong client relationships to drive success in diverse environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT & Security Systems Engineer/City Operation Manager
FIXIT SERVICES LLC
Dubai
12.2020 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
IT Engineer
Iteccurately Computers LLC
Dubai
08.2018 - 01.2020
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Evaluated software or hardware to recommend improvements or upgrades.
- Configured routers and switches according to organizational specifications.
- Provided technical support to end-users on a variety of computer software and hardware issues.
- Performed routine maintenance and software updates on support tools and customer systems.
- Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions.
IT Manager
Amer Centre
Dubai
10.2019 - 12.2019
IT Support Engineer
Gallium Trident Services Demolition
Sharjah
09.2019 - 12.2019
Client Support Specialist
Tecfire Middle east FZE
Dubai
09.2019 - 12.2019
Client Support Specialist
Cigalah Medpharm Trading LLC
Dubai
04.2019 - 08.2019
Senior IT Support Engineer
MUC Oil and Gas Middle East
Sharjah
12.2018 - 03.2019
Senior IT Support Engineer
MUC Oil and Gas Middle East
Abu Dhabi
05.2018 - 11.2018
Senior IT Support Engineer
Brooge Petroleum and Gas Investment Company (BPGIC)
Fujairah
01.2018 - 04.2018
IT Support Engineer
Provident Real Estate
Dubai
08.2017 - 01.2018
IT Assistant
Paigham Communications Limited - TV Channel
Pakistan
05.2014 - 07.2016
Education
Security Systems - Security Systems Engineer
SIRA
Dubai01-2021
Bachelor of Sciences - Computer Science
Intermediate -
Matric -
Skills
- IT Support
- SIRA Certified
- SIRA Portal Management
- Microsoft Portal
- CCTV
- Avaya IP phone configuration
- ELV
- Security systems
- Social media management
- Cloud Storage
- Technical Support
- Network troubleshooting
- Technical support
- Project management
- System updates
- Troubleshooting and diagnosis
- Software configuration
- Server maintenance
- Operating systems
Certification
- Security Industry Regulatory Agency (SIRA)
- SIRA Certified Security Systems Engineer
- Attended CISCO labs from Corvit Systems
- Cisco Certified Network Administrator (CCNA)
- Peace, Advocacy and Social Entrepreneurship Workshop
- Attended seminars and events on Broadcast, Satellite, Content Event (Dubai)(CABSAT)
- Fortinet NSE 1,2 and 3 Certified
Languages
- English
- Urdu/Hindi
Occupational Contour
- FIXIT SERVICES LLC, Dubai, UAE, IT & Security Systems Engineer/ Operation Manager
- Iteccurately Computers LLC, Dubai, UAE, IT Engineer.
- Brooge Petroleum and Gas Investment Company (Fujairah) (BPGIC), Fujairah, UAE, Client Contracts.
- MUC Oil and Gas Middle East, Abu Dhabi, UAE, Client Contracts.
- MUC Oil and Gas Middle East, Sharjah, UAE, Client Contracts.
- Cigalah Medpharm Trading LLC, Dubai, UAE
- Tecfire Middle east FZE, Dubai, UAE
- Gallium Trident Services Demolition, Sharjah, UAE
- Provident Real Estate, Dubai, UAE, IT Support Engineer,
- Paigham Communications Limited - TV Channel, Pakistan, IT Assistant,
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Advanced (C1)
C1
Custom
Driving License, Dubai, U.A.E
References
References available upon request.
Timeline
IT & Security Systems Engineer/City Operation Manager
FIXIT SERVICES LLC
12.2020 - Current
IT Manager
Amer Centre
10.2019 - 12.2019
IT Support Engineer
Gallium Trident Services Demolition
09.2019 - 12.2019
Client Support Specialist
Tecfire Middle east FZE
09.2019 - 12.2019
Client Support Specialist
Cigalah Medpharm Trading LLC
04.2019 - 08.2019
Senior IT Support Engineer
MUC Oil and Gas Middle East
12.2018 - 03.2019
IT Engineer
Iteccurately Computers LLC
08.2018 - 01.2020
Senior IT Support Engineer
MUC Oil and Gas Middle East
05.2018 - 11.2018
Senior IT Support Engineer
Brooge Petroleum and Gas Investment Company (BPGIC)
01.2018 - 04.2018
IT Support Engineer
Provident Real Estate
08.2017 - 01.2018
IT Assistant
Paigham Communications Limited - TV Channel
05.2014 - 07.2016
Security Systems - Security Systems Engineer
SIRA
Bachelor of Sciences - Computer Science
Intermediate -
Matric -
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