Pibas ,
Fidahussain Noonari
MANAGER
Karachi, Sindh,SD
Summary
Results-driven professional with strong leadership skills and extensive knowledge of branch operations. Proven track record in driving growth, managing budgets, and ensuring customer satisfaction. Collaborative team player thriving in dynamic environments and adapting quickly to changing circumstances. Skilled in strategic planning, staff development, and financial management. Known for reliability and a results-oriented approach.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Senior Branch Manager
Halan Micro Finance Ltd.
10.2024 - 01.2025
- Complete management and monitoring of the credit portfolio at the branch level.
- Initial assessment and recommendation of credit proposals (SME/Commercial/Corporate).
- Ensuring financial analysis and risk evaluation of loan cases.
- Maintaining strict compliance with regulatory bodies SBP and the bank's internal credit policies.
- Early detection of problematic and delinquent accounts and initiating recovery plans.
- Coaching, supervising, and monitoring the performance of RMs, SRMs, and TLs.
- Exercising strong control over credit quality and Non-Performing Loans (NPLs).
- Conducting customer visits and managing relationships with key accounts.
- Ensuring complete readiness of the branch for credit audits.
- Balancing business growth with maintaining the health of the credit portfolio
Regional Manager
Safco Micro Finance ltd.
10.2022 - 11.2023
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
Area Manager
Thardeep Micro Finance Foundation
01.2022 - 10.2022
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects
Branch Manager
Sindh Micro Finance Bank Ltd.
11.2016 - 05.2019
- Supervising Branch front and back-office functions in compliance with Bank Policies, Procedures as well as SBP regulations.
- Marketing of Assets and Liability Products to increase Branch Profitability.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
Area Manager
ASA Pakistan Ltd
03.2013 - 10.2016
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Resolved conflicts promptly to promote positive environment for customers.
- Built relationships with customers and community to establish long-term business growth.
Branch Manager
ASA Pakistan Ltd
03.2010 - 02.2013
- Undertake and lead the research work in the area for expansion of operations.
- Ensure monthly targets (disbursement/recovery) of the branches
Loan Officer
ASA Pakistan Ltd
08.2009 - 03.2010
- Client appraisal and cash flow assessment.
- Formation of groups who are willing to borrow.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Education
Master of Arts - Sociology
University of Sindh
Jamshoro, Sindh, Pakistan 05.2001 -
Bachelor of Arts -
University of Sindh
Jamshoro, Sindh, Pakistan 05.2001 -
Skills
Resource optimization oversight
Software
AB4 banker
Orbit
Verge
Interests
Learning about new technologies and software
Participating in teamwork and group activities
Timeline
Senior Branch Manager
Halan Micro Finance Ltd.
10.2024 - 01.2025
Regional Manager
Safco Micro Finance ltd.
10.2022 - 11.2023
Area Manager
Thardeep Micro Finance Foundation
01.2022 - 10.2022
Branch Manager
Sindh Micro Finance Bank Ltd.
11.2016 - 05.2019
Area Manager
ASA Pakistan Ltd
03.2013 - 10.2016
Branch Manager
ASA Pakistan Ltd
03.2010 - 02.2013
Loan Officer
ASA Pakistan Ltd
08.2009 - 03.2010
Master of Arts - Sociology
University of Sindh
05.2001 -
Bachelor of Arts -
University of Sindh
05.2001 -
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