Summary
Overview
Work History
Education
Skills
Timeline
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Feliz Jacobe

Feliz Jacobe

Summary

As a dedicated and resourceful Virtual Assistant, I have cultivated a multifaceted skill set aimed at providing exceptional support to businesses and entrepreneurs across various industries. My ambition is to collaborate with diverse companies, contributing to their growth while continuously expanding my expertise and adapting to new challenges. With a strong foundation in organization, time management, and digital communication, I am committed to delivering high-quality results with efficiency and precision.

Overview

2
2
years of professional experience

Work History

Ebay Dropshipping Assistant

PCNA Ecommerce Marketplace
  • Directed the implementation of strategic business plans to meet company goals and objectives
  • Conducted product research using tools like Zik Analytics for product hunting, ranking, and launching
  • Served as a Sales Associate at PNCA Ecommerce Company.
  • Created new product listings using Kaldrop and Yebelle, as well as "Me too" listings
  • Verified customer orders, labels, and documentation to prevent shipment delays
  • Developed pricing structures based on market analysis and emerging trends
  • Maintained detailed records for production, inventory, income, and expenses
  • Educated customers on product and service offerings, enhancing customer experience
  • Optimized shipping and receiving strategies by implementing cost-effective methods, carriers, and routes
  • Managed customer support, handling A-to-Z complaints, chargebacks, refunds, and returns

Virtual Assistant (Shopify,Ebay,Etsy,Amazon)

Enzova
1 2018 - 9 2024
  • Over five years of experience managing 50+ Shopify stores
  • Consistently listing a minimum of 20 products daily with exceptional attention to detail
  • Proficient in utilizing tools like Poky, Kopy, Dsers, Photoshop, Kiwi, and Canva to create engaging product visuals, including images and GIFs
  • Experienced in managing multilingual store platforms and translating product descriptions into Dutch, Scandinavian, German, French, and Polish
  • Consistently meet daily product listing targets within set timeframes
  • Strong expertise in order fulfillment, ensuring timely delivery to boost customer satisfaction
  • Extensive customer service experience, handling queries, processing orders, managing returns, and gathering feedback to ensure top-tier service delivery

Funnel Builder, Media Buyer, Customer Support

LBC Express
02.2022 - 04.2024
  • Over two years of experience managing 20+ Shopify stores
  • Build more than 10 funnels daily, consistently meeting targets
  • Proficient in tools like Funnelish, EzGIF, and Canva for product visualization
  • Skilled in creating images and GIFs for effective product presentations
  • Extensive experience with multilingual store platforms
  • Fluent in translating product descriptions into Dutch, Scandinavian, German, French, and Polish
  • Strong expertise in order fulfillment, ensuring timely delivery to enhance customer satisfaction
  • Hands-on experience with Meta (formerly Facebook) advertising, optimizing campaigns for better engagement
  • Comprehensive customer service skills, including query resolution, order processing, returns management, and feedback gathering

Education

MBA -

SIENA COLLEGE OF TAYTAY

BBA -

OUR LADY OF FATIMA UNIVERSITY (ANTIPOLO CAMPUS)

Skills

Microsoft Office

Timeline

Funnel Builder, Media Buyer, Customer Support

LBC Express
02.2022 - 04.2024

Ebay Dropshipping Assistant

PCNA Ecommerce Marketplace

Virtual Assistant (Shopify,Ebay,Etsy,Amazon)

Enzova
1 2018 - 9 2024

MBA -

SIENA COLLEGE OF TAYTAY

BBA -

OUR LADY OF FATIMA UNIVERSITY (ANTIPOLO CAMPUS)

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Feliz Jacobe