Strategic and results-driven HR professional with over 17 years of experience in Human Resources, Industrial Relations, and Administrative leadership within the manufacturing and textile sector. Proven track record in implementing HR strategies, developing performance management frameworks including 9-box grid, and leading learning & development initiatives. Adept at handling employee engagement, compliance, grievance handling, and workforce optimization through data-driven HR practices.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Head of Human Resources
Keystone Enterprises Pvt Ltd
01.2024 - Current
Developed and implemented strategic HR initiatives aligned with organizational goals.
Oversaw recruitment processes, enhancing talent acquisition strategies and candidate experience.
Led employee engagement programs, fostering a positive workplace culture and retention efforts.
Managed performance management systems, ensuring alignment with corporate objectives and employee development.
Streamlined HR operations through process improvements and technology integration for efficiency gains.
Conducted training sessions, equipping managers with tools to support team development and performance evaluation.
Advised executive leadership on workforce planning, compliance, and organizational development strategies.
Facilitated conflict resolution processes, promoting effective communication and collaboration among teams.
Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Structured compensation and benefits according to market conditions and budget demands.
Lead HR/IR & Admin
Dawlance Group of Companies
10.2013 - 11.2023
Conducted Training Needs Assessments (TNA) and arranged in-house training sessions on soft skills, compliance, and technical areas.
Enhanced HR operational efficiency by digitizing leave management, payroll, and employee record systems through Flow HCM Software.
Drafted and enforced new HR SOPs, strengthening governance and reducing disciplinary issues by 35%.
Coordinated with department heads to align individual development plans (IDPs) with organizational goals.
Designed and conducted performance appraisals on a semi-annual basis, providing feedback and coaching sessions to staff.
Installed Turnstile Gate System for improved attendance tracking and security.
Liaised with government institutions to ensure statutory compliance, and managed all labor department audits successfully.
Led HR operational controls for over 800 workers across three production units.
Implemented a strength matrix for workforce planning and departmental efficiency.
Facilitated worker training programs in partnership with local skill development centers.
Oversaw performance reviews and appraisals in collaboration with the HR department.
Played a key role in maintaining industrial harmony and resolving labor grievances.
A wholly owned subsidiary of Arcelik A.Ş.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Developed and maintained courteous and effective working relationships.
Adaptable and proficient in learning new concepts quickly and efficiently.
Officer HR/IR & Admin
Dawlance Group of Companies
12.2007 - 09.2013
A wholly owned subsidiary of Arcelik A.Ş
Education
Master's - Human Resources
Master's in Human Resources
Bachelor's - Commerce
Karachi University
Skills
HRIS (Flow HCM, HR Metrics)
Administrative
MS Office Suite (Excel, Word, PowerPoint)
Recruitment strategies
Benefits administration
Retention strategies
Succession planning
Transport Management
HR policies development
Performance appraisals
Organizational culture
Diversity and inclusion
Employee relations
Employment law expertise
Organizational skills
Certification
FLOW HCM Professional Certification
Diploma in Employment Law in Industrial Relations - IBA
Six Sigma Green Belt - Arcelik Global
Languages
Urdu
English
Timeline
Head of Human Resources
Keystone Enterprises Pvt Ltd
01.2024 - Current
Lead HR/IR & Admin
Dawlance Group of Companies
10.2013 - 11.2023
Officer HR/IR & Admin
Dawlance Group of Companies
12.2007 - 09.2013
Bachelor's - Commerce
Karachi University
Master's - Human Resources
Master's in Human Resources
Project
Lead the Implementation and installation of the EZface Attendance system across the Dawlance Group of Companies from start to end. Lead the Implementation and installation of the AI face Attendance system & Access Control System in Keystone Enterprises Pvt LTD. Lead Implementation & Go Live Flow HCM Time Management in Keystone Enterprises Pvt. LTD.
Awards
Reliable Hero, 2021-2nd Half
Six Sigma Project, 2022
Attending Training with the CEO in Six Sigma Green Belt, 2022