Rana Fazil
Senior Managing Consultant - CRM
Lahore, Punjab,PB
Summary
Results-driven Technical Leader with experience in driving solution architecture and delivery for top-tier banks in the UAE, including First Abu Dhabi Bank, Central Bank of UAE, and Abu Dhabi Islamic Bank. Proven track record of leading technical teams and delivering banking CRM projects. Skilled in solution architecture, technical leadership, and service delivery
Technical Leadership Experience
- Technical Team Lead, FAB and CBUAE
- Banking CRM Projects Delivery Lead ADIB
- Solution Architect and Service Delivery Lead, ADIB
Overview
12
12
years of professional experience
Work History
Senior Managing Consultant
Systems Limited
10.2021 - Current
- Leading and managing end-to-end project delivery lifecycle for Dynamics CRM implementations
- Provided strategic leadership as a Delivery Lead, ensuring projects were completed on time, within scope, and meeting client expectations
- Architect of CRM solutions, defining data models, workflows, and integration strategies aligned with industry best practices.
- Advised senior executives on corporate strategy development, contributing to long-term growth plans.
- Mentored junior consultants, promoting professional growth and increasing team productivity.
CRM Consultant
Purelogics
08.2020 - 09.2021
- Conducted requirement gathering sessions to understand client needs and business processes
- Actively participated in CRM development tasks, including customization, configuration, and integrations.
Deputy Manager Development
University of Management and Technology
04.2016 - 09.2021
- Spearheaded the Dynamics CRM implementation at the University of Management and Technology, making it the 2nd university in the world to adopt this technology at that time
- Played a pivotal role in gathering and defining technical requirements for the CRM implementation, ensuring alignment with the university's goals
- Actively involved in hands-on development tasks, including writing plugins, customization, and integration with portals to enhance the CRM functionality
- Implemented SSRS, Power BI reporting solutions to provide comprehensive insights and reporting capabilities within Dynamics CRM.
Senior Software Engineer
Systems Limited
10.2014 - 03.2016
- MS Dynamics CRM Technical Consultant
- Customizing and Developing solutions for Microsoft Dynamics CRM
- Deployments
- SSRS Reports.
Software Engineer
AAJ Technologies
09.2013 - 09.2014
- Customizing and Developing solutions for Microsoft Dynamics CRM
- .Net / ASP .Net Application Development (mostly integrated with Microsoft Dynamics CRM)
- SSRS Reports.
CRM Developer
The CRM Solutions
09.2012 - 08.2013
- Customizing and Developing solutions for Microsoft Dynamics CRM
- .Net / ASP .Net Application Development (mostly integrated with Microsoft Dynamics CRM)
- SSRS Reports.
Education
Masters - Computer Science
Department of Computer Science (UAF), Faisalabad
Bechelor of Commerce - Computer Information Technology and Commerce
PU, Lahore
Intermediate - Computer Science (ICS)
Government Degree College For Boys, Hafizabad
Matriculation - Science
Jinnah Scholars Inn, Hafizabad
Skills
A demonstrated individual having 12 years of experience in MS Dynamics CRM 365 Development, Solution Architect, Project Documentation, Implementation and Administration Primary roles and responsibilities cover the following
Timeline
Senior Managing Consultant
Systems Limited
10.2021 - Current
CRM Consultant
Purelogics
08.2020 - 09.2021
Deputy Manager Development
University of Management and Technology
04.2016 - 09.2021
Senior Software Engineer
Systems Limited
10.2014 - 03.2016
Software Engineer
AAJ Technologies
09.2013 - 09.2014
CRM Developer
The CRM Solutions
09.2012 - 08.2013
Masters - Computer Science
Department of Computer Science (UAF), Faisalabad
Bechelor of Commerce - Computer Information Technology and Commerce
PU, Lahore
Intermediate - Computer Science (ICS)
Government Degree College For Boys, Hafizabad
Matriculation - Science
Jinnah Scholars Inn, Hafizabad
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