Student of GDHM (graduate diploma in hospitality management AHLEI USA).self-motivated resourceful individual, seeking new responsibilities. Qualification with experience of working to highest standards, ensuring projects are delivered to the highest quality time and budget oriented by efficiently organizing, managing and utilizing all resources. Lived and experienced five star hospitality management at Hilton hotels and suits Makkah Saudi Arabia, Hilton double tree Niagara Falls, Hilton double tree time square New York, and Hilton double tree Dahran Saudi arabia. And also double tree at najran Saudi Arabia. Carrying the highest standard of life style with the positive attitude towards each and every single individual.
Hi, I’m
FAZEELA AR
Human Resource Management
RAHIMYARKHAN,Punjab
Summary
Overview
3
years of professional experience
Work History
HR primal
CSR
Job overview
Etihad Club by Falettis RYK Rahimyarkhan
Front Desk Officer
08.2023 - 05.2024
Job overview
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among guests.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
- Improved guest communication by designing and implementing a comprehensive information package, available at the front desk and in-room directories.
Royal Desert Palm Hotel Rahimyarkhan
HR Manager
01.2023 - 07.2023
Job overview
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
Hotel AG One
FDO
08.2021 - 01.2022
Job overview
Education
SALU kherpur (shah abdul latif university kherpur)
Graduation from Political Science
University Overview
AHLEI USA
GDHM from Hospitality Management
University Overview
COTHM (college of tourism and hospitality management)Rahimyarkhan
RM from Restaurant Management
12.2034
University Overview
IUB (Islamia university Bahawalpur)
BBA
University Overview
Skills
Computing skills
References
References
Will be available on demand.Languages
Arabic
Intermediate (B1)
English
Advanced (C1)
Urdu
Advanced (C1)
Timeline
Front Desk Officer
Etihad Club by Falettis RYK
08.2023 - 05.2024
HR Manager
Royal Desert Palm Hotel
01.2023 - 07.2023
FDO
Hotel AG One
08.2021 - 01.2022
CSR
HR primal
SALU kherpur (shah abdul latif university kherpur)
Graduation from Political Science
AHLEI USA
GDHM from Hospitality Management
COTHM (college of tourism and hospitality management)
RM from Restaurant Management
IUB (Islamia university Bahawalpur)
BBA
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