Fawaz Raheel

Proven in enhancing customer satisfaction and loyalty, adept at complaint handling and problem-solving, I significantly improved service delivery at Errands Services Pvt. Ltd. Leveraging expertise in Microsoft Office and active listening, I excel in high-stress situations, consistently meeting company objectives with a blend of technical and interpersonal skills.

I thrive on helping people navigate their issues and finding the best answers to meet their needs. With strong communication skills and a genuine commitment to exceptional service, I make every customer interaction count. Let’s connect and see how I can bring my problem-solving expertise to your team. Service-oriented Customer Support Representative with 5+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

• Analytical Skills: Observing cricket matches allows you to analyze strategies, player performances, and game dynamics. This analytical mindset can help you approach customer problems with a systematic and thoughtful approach.
• Attention to Detail: Watching the nuances of the game sharpens your attention to detail, which is crucial for identifying and addressing customer concerns accurately.
• Cultural Understanding: Cricket is a global sport with diverse fan bases, so your interest in it may give you insights into different cultures and perspectives, enhancing your ability to relate to and understand customers from various backgrounds.