Having had18 Years of professional Banking experience as Customer-focused professional offering successful sales experience within the banking industry, with established expertise in managing and building long-term relationships with individual and corporate clients. My aim is to attain a position in a growth-oriented organization where to seek a position that will allow me to continue developing my abilities while contributing to the goals of the organization.
Draw up a comprehensive business plan based on the situation analysis. The situation analysis is to be drawn up on SWOT i.e. strengths, weaknesses, opportunities and threats and how best the Bank can capitalize on these factors.
Ensure deposit mobilization and growth of deposit base as per assigned targets.
Interacts with identified current and prospective clients to increase market share.
Makes all efforts to attain the planned deposit mix to a level.
Ensures all internal / external complaints are acknowledged and resolved within the assigned time limit for improved service quality. Manages customer retention for expanding customer base.
Ensures that all branch functions (Sales, Operations and Customer Services) are managed as per Business Plan and in line with the Bank’s policies and procedures.
Ensures that all branch functioning as per Operational, Credit Manuals for optimum controls.
Ensure all products have visibility at the branch and staff is knowledgeable about all products. Keep the branch employees’ updated on all products especially whenever new products are launched.
Maintain and keep vigilance on the branch security, safety and cleanliness.
Monitor all branch activities including budget and expenses.
Relationship building and management