Fawad Qazi
Customer Care In A Logistics Firm ( Qureshi Logistics Ltd )
Rawalpindi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Online Sales Operations Coordinator
Qureshi Logistics Ltd
Bristol
10.2019 - Current
- Completed up to 20 sales and shipments every week.
- Built new contacts to grow our Fleet of vans and hiring of new Self Employed Drivers.
- Plan and route the drivers to save their time and making their journey fuel efficient.
- Track their journey and communicate if any thing comes up like change of address or cancellation of any delivery or wrongly delivered items.
- Do the invoices and email them to the clients and keep track on their payment
- Managing staff issues related to anything and try to help them out by any means possible.
Sales Manager
Du'a Foods Limited
London
04.2014 - 05.2019
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Built positive relationships with customers to increase repeat business.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Checked for outdated and overripe grocery items and removed from inventory.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Completed regular cycle counts and inventory audits.
- Maintained inventory and ordered new supplies to meet expected needs.
- Checked aisles for spills to complete quick clean-up.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Buffet Supervisor
Cosmo, Romdord, UK
London
03.2011 - 03.2014
- Grasped, lifted, carried and transported up to 20 pounds through crowded room.
- Set up garnishes for dishes, stacked trays and stocked bread.
- Set up and broke down buffet station at beginning and end of shift.
- Maintained communication between servers and kitchen associates.
- Help Guests to find their favorite dishes and get them served on the table.
- Monitored food preparation, production and plating for quality control.
- Set and oversaw weekly and special event menu plans.
Education
High School Diploma -
Government Boys High School
RawalPindi 03.2001 - 03.2003
GED -
Askaria College
RawalPindi 03.2003 - 03.2005
Skills
- Client Relationship Development
Timeline
Online Sales Operations Coordinator
Qureshi Logistics Ltd
10.2019 - Current
Sales Manager
Du'a Foods Limited
04.2014 - 05.2019
Buffet Supervisor
Cosmo, Romdord, UK
03.2011 - 03.2014
GED -
Askaria College
03.2003 - 03.2005
High School Diploma -
Government Boys High School
03.2001 - 03.2003
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