FAWAD KHAN

• I managed high volumes of inbound and outbound calls, delivering exceptional service and support
• I addressed customer inquiries, resolved issues, and processed transactions with accuracy and efficiency
• My role involved maintaining detailed records of interactions, providing solutions tailored to customer needs, and escalating complex issues when necessary
• I developed strong communication and problem-solving skills, contributing to improved customer satisfaction and retention
• My commitment to delivering prompt, courteous, and effective service played a key role in achieving team performance goals and enhancing the overall customer experience

As a Data Entry Operator at Python Lead, I was responsible for accurately transferring and inputting data from Google Spreadsheets into various online forms. This role required attention to detail, efficiency, and the ability to manage repetitive tasks with precision while adhering to strict deadlines.

Key Responsibilities:

Retrieved and organized data from Google Spreadsheets for form-filling tasks.

Inputted data into online forms with high accuracy and attention to detail.

Conducted regular checks to ensure data consistency and correctness.

Coordinated with the team to address discrepancies or errors in data.

Maintained confidentiality and adhered to company data-handling protocols.

Skills Demonstrated:

Proficiency in using Google Spreadsheets for data management.

Strong typing speed and accuracy for efficient data entry.

Excellent attention to detail to minimize errors.

Time management skills to complete tasks within deadlines.

Familiarity with data entry processes and online form systems.