Fatima Khalid
Assistant Manager
Lahore,Pakistan
Summary
Dynamic Assistant Manager with a proven track record in enhancing customer service and sales at Type website, achieving satisfaction ratings of Number%. Expert in POS systems and adept at stakeholder relationship building. Spearheaded targeted marketing initiatives, significantly improving front desk operations and team collaboration for superior service delivery.
Overview
3
3
years of professional experience
Work History
Costumer Service
Assistant Manager
02.2022 - Current
- Provided pre- and post-sales customer service and support.
- Maintained exceptional customer service ratings for company on Type website.
- Delivered exceptional customer service, addressing concerns and providing product information.
- Delivered exceptional customer service, addressing concerns and providing product recommendations.
- Streamlined front desk operations for improved efficiency and customer service.
- Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
- Assessed and resolved customer service problems and executed solutions.
- Provided quality customer service to earn satisfaction ratings of Number%.
- Collaborated with team members to improve overall customer service experience.
- Increased sales with targeted marketing initiatives and exceptional customer service.
Education
Costumer Service First Manager In Packeges Mall - Inter
Unique School
Samanabad LahoreSkills
Stocking and replenishing
Key stakeholder relationship building
Strategic sales knowledge
POS systems expert
Complaint resolution
Medical terminology knowledge
Money handling abilities
Sales expertise
Stock management
Staff education and training
Training development aptitude
Retail materials management
Timeline
Costumer Service
Assistant Manager
02.2022 - Current
Costumer Service First Manager In Packeges Mall - Inter
Unique School