Fatima Ehsan
Customer Service Representative, Accounts And Administration
Lahore, Punjab,PB
Summary
To pursue a challenging career in a progressive environment where learning innovation and creativity are encouraged, where skills and knowledge can be enhanced to their maximum potential to contribute to the overall success and growth of the organization
Overview
9
9
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Angels And Alfa Cars
06.2023 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed over 50 customer calls per day
- Currently doing Digital Marketing course from Coursera and it is a google certified course
Waleed Enterprises
- Handling all the social media accounts, Good Marketing Skills in order to expand the company, Hard work and determination.
Internship
SIX-B HR departments
Worked as HR Intern:
updating employee records screening resumes and scheduling interviews.
Education
Bachelor of Business administration ADP - BBA
Hailey College of Banking And Finance Punjab University
Lahore 02.2020 - 10.2022
B.COM - B.COM
Punjab University
Lahore, PB 03.2018 - 03.2020
Intermediate - I.Com
Punjab College Lahore
Johar Town, PB 09.2015 - 09.2017
Matriculation Science -
Jinnah Memorial High School Lahore
Jinnah Memorial Girls High School 03.2013 - 03.2015
Skills
Decision Making Capabilities
Ms Office (power point, excel, word)
Good Communicator
Ability to plan and organize
Ability to lead
Religion
Islam
Cell
03180041164
Personal Information
- Date of Birth: 12/25/99
- Gender: Female
- Nationality: Pakistani
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Arranging Meetings
Affiliations
- Scheduling appointments, answering phone calls, maintaining organized file system for the organization.
Timeline
Administrative Assistant
Angels And Alfa Cars
06.2023 - 09.2023
Bachelor of Business administration ADP - BBA
Hailey College of Banking And Finance Punjab University
02.2020 - 10.2022
B.COM - B.COM
Punjab University
03.2018 - 03.2020
Intermediate - I.Com
Punjab College Lahore
09.2015 - 09.2017
Matriculation Science -
Jinnah Memorial High School Lahore
03.2013 - 03.2015
Waleed Enterprises
Internship
SIX-B HR departments
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