Summary
Overview
Work History
Education
Skills
Languages
AVAILABLITY
STATUS
References
Timeline
Generic

Faseeha Hamza

15 Dundonald Street,TORONTO.

Summary

Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Overview

5
5
years of professional experience

Work History

Customer Service/Cashier

SBBARO
NEW YORK
04.2022 - 02.2024

• Handling all cash and credit card transactions in store environment
• Balanced cash draw at close of shift
• Opening and closing store
• Train and mentor new servers ensuring high standards of service and

customer satisfaction
• Consistently receive positive feedback from customers and

management for excellent service and professionalism
• Successfully managed pizza sales, contributing to revenue growth.

Customer Service/Cashier

POPEYES
NEW YORK
04.2022 - 02.2023

• Implemented upselling techniques to boost average order value.
• Handled high-volume sales periods with efficiency, maintaining high

customer satisfaction
• Handling all cash and credit card transactions in store

environment Order Management:
• Proficiently used POS systems for efficient order taking and tracking.
• Streamlined order processing, reducing wait times and enhancing

customer experience.
• Managed online orders and delivery services, ensuring timely and

accurate deliveries.Customer Service:
• Maintained a high level of customer satisfaction through excellent

service.
• Trained staff on customer service best practices, leading to improved

customer interactions.
• Effectively handled customer complaints and feedback, enhancing

customer loyalty.

Customer Service/Cashier

Burlington
NEW YORK
02.2021 - 03.2022

• Handling all cash and credit card transactions in department store

environment
• Balanced cash draw at close of shift
• Maintained a thorough knowledge of store merchandise to help

customers
• Maintained clean and orderly checkout areas
• Stocked shelves and marked prices on shelves and items

Customer Service/Cashier

Primark
NEW York
03.2020 - 01.2021

• Handling all cash and credit card transactions in department store

environment
• Balanced cash draw at close of shift
• Maintained a thorough knowledge of store merchandise to help

customers
• Maintained clean and orderly checkout areas
• Stocked shelves and marked prices on shelves and items

Makeup Artist

Shumi’s Parlour
Brooklyn, NEW YORK
01.2019 - 01.2020
  • Demonstrated makeup application techniques to clients based on individual features and preferences.
  • Created custom looks for special events, such as weddings, proms, and photo shoots.
  • Provided personalized advice to customers regarding the selection of products appropriate for their needs.
  • Performed makeovers for fashion shows and special events.
  • Trained and mentored new makeup artists.

Education

Bachelor of Arts - Bachelors in Mass Communication

University Of The Punjab
LAHORE , PAKISTAN
03-2019

High School Diploma -

Beacon House School
LAHORE, PAKISTAN
01-2016

Skills

● Reliable, strong adapting skills, extremely

hardworking person, attention to detail,

confident and dependable

● Strong self-motivated, mechanically inclined,

dependable and flexible

● Proficient in using computer software and

excellent communication skills

● Reviewing matters, drafting pleadings,

motions and correspondence

● Maintaining accuracy and meeting deadlines

● Conducting legal research and reviewing

matters

Languages

English
First Language

AVAILABLITY

FULL TIME (Monday to Sunday)

STATUS

  • WORK PERMIT

References

References available upon request.

Timeline

Customer Service/Cashier

SBBARO
04.2022 - 02.2024

Customer Service/Cashier

POPEYES
04.2022 - 02.2023

Customer Service/Cashier

Burlington
02.2021 - 03.2022

Customer Service/Cashier

Primark
03.2020 - 01.2021

Makeup Artist

Shumi’s Parlour
01.2019 - 01.2020

Bachelor of Arts - Bachelors in Mass Communication

University Of The Punjab

High School Diploma -

Beacon House School
Faseeha Hamza