Farwah Batool
IT & Admin Assitant
Quetta
Summary
Administrative professional with a background in finance and operations, seeking to leverage skills in project management, team leadership, and financial oversight to drive business growth and operational efficiency
Overview
5
5
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
IT & Admin Assistant
RBWRP
08.2023 - Current
- Schedule meetings and coordinate appointments.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinate travel arrangements for staff.
- Arrange transportation as needed.
- Provide support during company events and meetings.
- Assist in hotel and flight reservations.
- Support drivers in assigning duties.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Manage inventory log book for office and IT supplies.
- Keep records of meeting and training trackers.
- Maintain contacts of all stakeholders.
- Regularly update the team lead on progress.
- Assist in troubleshooting hardware and software issues with printers and scanners.
Credit Supervisor
Serena Hotel
01.2023 - 08.2023
- Worked with customers to answer questions, resolve disputes and discrepancies.
- Supported customers with invoices, statements and other basic questions.
- Prepare 20% BRA WHT report on Monthly basis.
- Reconciliation of debtor control account with subsidiaries account.
- Prepare monthly reconciliation reports for invoicing outstanding.
- Follow up with clients for monthly invoice.
- Preparing daily collection and follow-up reports. 8.Identifying discrepancies in invoices and data, such as missing information, and report to senior staff or HOD.
Credit Officer
Serena Hotel
04.2021 - 01.2023
- Auditing credit business and financial statements.
- Dealing with corporate clients.
- Recovery of Account Receivables (80% of business is on credit).
- Overview of credit department.
- Daily operation on credit
- Daily bunch audit
- Handling credit/Debit cards payment
- Daily room invoices
- Daily credit card and PMS reconciliation
Operation Officer
Tolaneez Consulting Pvt Ltd.
02.2020 - 03.2021
- Oversee and manage day-to-day operations of projects and programs.
- Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
- Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
- Monitor project progress and make necessary adjustments to achieve objectives.
- Identify and address operational challenges and risks.
- Provide guidance and support to project staff.
Education
MBA - Banking & Finance
BUITEMS
Quetta 03.2017 - 12.2020
Bachelor of Commerce - Accounting
Govt. Girls Degree College
Quetta, Balochistan, Pakistan 03.2013 - 04.2016
Skills
Office Administration
Administrative Support
Computer Proficiency
Time Management
MS Office
Iscala , Opera and HCMS
Communication Skills
Team Management
Client dealing
Business management
Invoice Processing
Accomplishments
Promoted to Credit Supervisor within my 2 year services
Awarded as best Supervisor for the month of September 2021.
Got 3rd prize in Balochitan painting competition conducted by Pakistan Army of Defense day 2013.
Shot put player (3rd. 2017, 1st 2018, 2nd 2019)
Tug OF War winner (2017,2018)
Languages
Persian
Native language
English
Advanced
C1
Urdu
Advanced
C1
Certification
Young Leader Conference in Karachi
Hobbies
Traveling
Painting & Sketching.
Badminton
Music.
Timeline
IT & Admin Assistant
RBWRP
08.2023 - Current
Credit Supervisor
Serena Hotel
01.2023 - 08.2023
Credit Officer
Serena Hotel
04.2021 - 01.2023
Operation Officer
Tolaneez Consulting Pvt Ltd.
02.2020 - 03.2021
NIMUN in Islamabad
11-2019
MBA - Banking & Finance
BUITEMS
03.2017 - 12.2020
Extreme Survival Camp in Kashmir
12-2015
Young Leader Conference in Karachi
09-2014
Bachelor of Commerce - Accounting
Govt. Girls Degree College
03.2013 - 04.2016
Similar Profiles
Talib HussainTalib Hussain
Private Secretary to PSO to CM at Chief Minister's SecretariatPrivate Secretary to PSO to CM at Chief Minister's Secretariat
Muhammad Junaid AzamMuhammad Junaid Azam
Project Manager at Balochistan Rural Support ProgramProject Manager at Balochistan Rural Support Program
Anam ZaraAnam Zara
Teacher at Wilderness SchoolTeacher at Wilderness School