Summary
Driven Software Engineer with a proven track record at Software Quality & Support Trainee Engineer, excelling in digital commerce support and enhancing customer satisfaction. Demonstrated ability to improve sales through strategic advertisement and robust testing methodologies, ensuring project success and adherence to best QA and QC practices. Ability to work within teams, where my work can contribute to the organization growth.
• Digital Commerce Services Support.
• Effective advertisement with best practices to boost sales.
• Guarantee the inventory replenishment before the count goes low.
• Responsible for the standard quality software application delivery for every project every time. • Responsible for Customer Satisfaction (Pre-Release, Post Release, Sales and Post Sales) • Be involved in test driven development cycles.
• Understand non functional and functional requirements during project and write down the test cases, classes/stubs, and automation testing routines.
• Create performance test plan.
• Write scripts for test plan using automation testing tools.
• Execute performance tests and collate the results.
• Should be able to clearly summarize the results and provide recommendations to the Tech Lead/Architect.
• Partner with the QA/QC Lead to keep test execution on track with the project schedule and implementation deadline.
• Ensure adherence to I.T. Solution Delivery processes, tools, and reporting. • Identify, mitigate, communicate out, and escalate defects, issues, and risks to the QA/QC Lead. • Contribute to enhance the best QA and QC practices in the company.
Microsoft Office
Database Management
Support and Deployment
C#, C, HTML, OOP
Ecommerce (Shopify, Daraz)
Jira