Farwa Zafar
Lahore,Pakistan
Summary
Accomplished revenue cycle management professional skilled in analyzing denial trends and implementing process improvements that significantly reduce revenue leakage. Proven track record in developing effective billing guidelines and training team members, driving organizational success. Seeking leadership roles to further enhance revenue integrity and team performance.
Overview
5
5
years of professional experience
Work History
RCM Analyst / Team Lead
CureMD
10.2022 - Current
- Identified revenue leakage opportunities, enhancing overall revenue integrity.
- Optimized reimbursement processes.
- Resolved complex billing and payer issues, ensuring timely reimbursement and compliance.
- Analyzed denial trends and revenue cycle KPIs.
- Developed billing guidelines and workflows.
- Conducted billing and coding audits.
- Trained and mentored team members.
Laboratory Intern
MAYO Hospital Lahore
08.2021 - 01.2022
- Performed complete blood count testing to evaluate patient health and support diagnosis.
- Documented and communicated laboratory results to healthcare providers, enhancing patient care decisions.
- Assisted in chemistry analysis.
- Conducted bacterial culture staining.
- Examined culture morphology.
- Followed waste management protocols for safe disposal of laboratory materials, ensuring compliance and safety.
Education
BSc (Hons) - Microbiology
Government College University Lahore
LahoreFSc - Pre-Medical
Punjab Group of Colleges
LahoreSkills
- Revenue cycle management
- Medical billing and compliance
- Claims processing
- Appeals management
- Revenue analytics
- Process improvement
- Excel proficiency
- Team leadership
Accomplishments
- Recognized by clients and management for strong collection performance, and improved revenue recovery.
- Appreciated for consistent reduction of outstanding AR and effective follow-up strategies.
- Acknowledged for handling high-volume accounts with accuracy and maintaining strong cash flow.
Timeline
RCM Analyst / Team Lead
CureMD
10.2022 - Current
Laboratory Intern
MAYO Hospital Lahore
08.2021 - 01.2022
BSc (Hons) - Microbiology
Government College University Lahore
FSc - Pre-Medical
Punjab Group of Colleges