Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
AJ Techsols
DHA Block:Y,Lahore Pb 57400
05.2023 - 06.2024
Handled customer inquiries and suggestions courteously and professionally.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
I.Com,Interemediate - Banking And Financial Support Services
Government Graduate College
Model Town,Block E.
Skills
Interests
Mobility
Timeline
Customer Service Representative
AJ Techsols
05.2023 - 06.2024
I.Com,Interemediate - Banking And Financial Support Services
Government Graduate College
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