Farooq Ahmed

• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Maintained friendly and professional customer interactions.

Work on deposit mobilization to get high YTD achievment trakets۔

Market new relationships and ensure that budgeted run rate of account opening is achieved۔

• Assessed employee performance and developed improvement plans.
• Maintained branch files for major accounts, investments and employees.
• Trained employees on proper procedures and strategies to improve productivity.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.

• Updated account information to maintain customer records.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.
• Provided primary customer support to internal and external customers.