Farhana Zia
Assistant HR Manager -HR Executive/HR Assistant
Lahore, Punjab
Summary
Experienced HR Assistant with a solid background in office administration and a comprehensive understanding of common human resources operations. Proficient in customer service, data entry, and file management. Skilled in reviewing policies and recommending actionable improvements that align with industry best practices. Demonstrated success in completing various administrative support and general HR duties. Known for reliability and well-rounded skills that support employees and department staff. Applies extensive knowledge of policies and procedures to ensure compliance. Strong problem-solving abilities, a willingness to learn, and excellent communication skills. Committed to contributing to team success and achieving positive results. Eager to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2025
2025
years of professional experience
21
21
years of post-secondary education
11
11
Certifications
2
2
Languages
Work History
HR Assistant
Muslim Hands
6 2022 - Current
- Conducted end-to-end recruitment processes, including CV extraction, application form review, shortlisting, and interview coordination in collaboration with the HR Officer
- Informed candidates about their application status through email and phone communication
- Prepared result sheets for all interviewed candidates
- Verified references of selected candidates from current and previous supervisors, as well as the HR department
- Conducted brief orientations for new joiners
- Maintained personnel files and ensured proper organization of new hire files
- Compiled and updated employee records in both hard and soft copies
- Processed documentation and generated reports on personnel activities, including staffing, recruitment, training, grievances, and performance evaluations
- Coordinated various HR projects such as meetings, training sessions, and surveys, and documented meeting minutes
- Addressed employee requests regarding HR issues, rules, and regulations
- Assisted in payroll preparation by providing relevant data on absences, bonuses, leaves, etc
- Managed complaints and grievance procedures effectively
- Coordinated communication with candidates and scheduled interviews
- Conducted initial orientations for newly hired employees
- Assisted recruiters in candidate sourcing and database updates
- Documented human resources records and maintained confidentiality of sensitive personal information.
Intern-HR
Muslim Hands
02.2022 - 05.2022
- Gathered payroll data, including leaves, working hours, and bank account details, for efficient payroll processing
- Screened resumes and application forms, ensuring thorough review of candidate qualifications
- Scheduled and confirmed interviews with candidates to facilitate the hiring process
- Managed job advertisements on various platforms, including job boards, careers pages, and social networks
- Prepared HR-related reports as needed, such as training budgets by department, contributing to effective decision-making
- Addressed employee queries about benefits, including the number of remaining vacation days, fostering a positive employee experience
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Admin Officer
Saad Model Elementary School
01.2019 - 12.2021
- Identified and arranged short-term remedial provisions for students requiring additional support, liaising with relevant provisions
- Created, prepared, and delivered reports to various departments.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Organized supplies and resources for lectures and presentations
- Ensured classroom cleanliness and orderliness
- Prepared and distributed periodic progress reports and semester report cards
Intern
Institute of Health & Management Science
01.2021 - 02.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
MBA - Human Resource Management (HRM)
Virtual University of Pakistan
Islamabad, Pakistan 04.2001 - 03.2022
Skills
Record preparation
Human resources records
New employee onboarding
HRIS database management
HR software proficiency
Diversity awareness
Human resources administration
Recruitment
Mail handling
HR policies
Staff education and training
Talent management
Compensation/payroll
Certification
Certified Human Resource Management Professional (CHRMP -Tech Titians)
Timeline
Intern-HR
Muslim Hands
02.2022 - 05.2022
Intern
Institute of Health & Management Science
01.2021 - 02.2021
Admin Officer
Saad Model Elementary School
01.2019 - 12.2021
MBA - Human Resource Management (HRM)
Virtual University of Pakistan
04.2001 - 03.2022
Certified Human Resource Management Professional (CHRMP -Tech Titians)
Computer Application & Office Professional (Cm Project)
Creative Designing (It For E-Rozgar)
Safeguarding Essentials (Kaya)
Introduction To the Core Humanitarian Standard (Kaya)
Freelancing (Digi Skills Training Program)
Communication And Soft Skills (Digi Skills Training Program)
Virtual Assistant (Digi Skills Training Program)
Training on HR ANALYTICS (N-Powerskills)
Training on HR BALANCED SCORECARD (N-Powerskills)
Webinar on The Role of HR on Employee Well-Being
HR Assistant
Muslim Hands
6 2022 - Current
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