SAP, JD Edward, PRISM, DQS, MM Tool Kit,
Farhan Mughal
SUPPLY CHAIN
Summary
Worked with a very renowned organization and became part of a prestigious team Commercial Trade Channel. Medicine supply remained sensitive topic all around the world specially in most challenging times like Covid19. In political uncertainty, learned practical crisis management. Part of planning of supply chain in Job became a strength and want to utilize this skill in a very reputable organization. Results-driven Area Manager/Channel Development Manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management.
Overview
17
17
years of professional experience
3
3
Certifications
1
1
Language
Work History
Area Manager
GlaxoSmithKline
04.2018 - 11.2023
- Training distributor's staff for their market performance, Sales monitoring, Route planning and soft skills.
- Monitoring sales trends and incorporate it in system for planning in SAP.
- QMS (Quality Management System) of their warehouses, Stacking, Temperature monitoring, Staff training evaluation, FEFO.
- CAPA (Corrective and preventive actions) for their warehouse deficiencies at workplace for their better performance.
- PRISM devices use and daily data analysis.
- Supervised 14 location managers and managed14 warehouses assets, maintaining contractual, compliance and reporting requirements for all areas and assets
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes
- Brought in exceptional candidates to boost team productivity and operational efficiency
- Transformed underperforming teams into productive, profitable teams
- Introduced cost-saving initiatives to reduce losses and increase profit margin
- Coordinated with other district managers to actualize performance improvement strategies
- Generated financial and operational reports to assist management with business strategy
- Resolved conflicts promptly to promote positive environment for customers
- Oversaw budget planning, strategy development, community outreach for organization
- Conducted training sessions to educate employees on best practices and procedures to increase profitability
- Met deadlines by proactively managing individual, team tasks and streamlining processes
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices
- Implemented cost-saving measures that resulted in significant financial savings for company without sacrificing quality or service
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth
- Led team to achieve company goals and exceed targets consistently, fostering positive work environment
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment
- Analyzed market trends to inform decision-making processes regarding product offerings and pricing strategies
- Negotiated contracts with vendors to secure favorable terms that benefited both parties involved
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes
- Mentored junior staff members, providing guidance on best practices and professional development opportunities
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles
- Increased team productivity by streamlining processes and implementing more efficient systems
Channel Development Manager
GLAXOSMITHKLINE
10.2006 - 11.2023
- Planning DRF (Demand Request Form) for distributor's monthly purchase as per their historic data & expected company's growth.
- Evaluate Quality Management System of their warehouses as per company's SOP.
- Monitor sales trends of distributors to incorporate it in system on daily basis for rapid planning.
- Monitoring financial transactions for back orders fulfilment.
- Rationing of stocks upon trade marketing interventions to meet expectations.
- Discussion with distributors to maintain 40 days inventory levels.
- Crisis management amid political uncertainty and protests.
- Managed uninterrupted medicine supplies during COVID19.
- Maximized coverage within defined regions to penetrate organizations to utilize products
- Developed compelling presentation decks to gain approval for ideas and communicate results
- Facilitated business by implementing practical networking techniques
- Managed revenue models, process flows, operations support and customer engagement strategies
- Built relationships with customers and community to establish long-term business growth
- Implemented systems and procedures to increase sales
- Compiled and analyzed data to determine approaches to improve sales and performance
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
- Synthesized business operations to make strategic recommendations on go-to-market and potential coverage models
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
- Adopted and optimized tool usage among marketing teams to deliver business results
- Facilitated channel engagement to support territory sales goals
- Optimized channel performance by conducting regular reviews and implementing improvements based on data analysis
- Enabled more effective decision-making by creating robust reporting frameworks that provided real-time insights into channel performance and growth potential
- Developed strategic partnerships with key industry players, resulting in increased visibility and reach of brand
- Implemented targeted marketing campaigns to drive growth within specific channels, generating higher revenue
- Developed strategic partnerships with key industry players, resulting in increased visibility and reach for the brand
- Boosted channel sales by identifying and recruiting new partners, providing training and support
- Enhanced overall customer experience by addressing pain points identified through feedback from channel partners and their clients
- Introduced innovative incentive programs to motivate partners, driving enhanced performance and results
- Streamlined partner onboarding process, reducing time to market for new products and offerings
- Drove competitive advantage by maintaining up-to-date knowledge of industry trends, competitor activities, and potential disruptors within the market space
- Executed trade show exhibits and event sponsorships as part of broader marketing strategies designed to increase brand awareness among target audiences
- Built strong relationships with existing partners, leading to higher retention rates and increased sales opportunities
- Evaluated potential partnership opportunities using robust due diligence processes to ensure alignment with organizational objectives and market dynamics
- Collaborated with internal stakeholders to develop customized solutions tailored specifically for channel partners'' needs
- Conducted regular channel partner training sessions, ensuring a deep understanding of products and services offered by the company
- Delivered consistent revenue growth through effective management of existing channels while identifying opportunities for expansion
- Coordinated cross-functional teams to ensure successful product launches within the channel network
- Managed key account negotiations with top-tier partners, resulting in mutually beneficial agreements that led to significant increases in sales volume
- Led business development initiatives aimed at expanding the company''s presence in new markets through strategic channel partnerships
- Fostered an environment of collaboration and open communication within the channel team, promoting a culture of continuous learning and development
- Created comprehensive performance dashboards to track KPIs, enabling data-driven decision-making processes for continuous improvement efforts
- Developed solid working knowledge of products to understand benefits to potential customers
- Worked on leads generated by sales team to set up additional meetings
- Articulated value proposition to assigned territory partners to maintain and increase share of partner business
- Coordinated sales activities with partners and resellers to identify and close new business
- Cultivated and developed strategic partnerships to build assigned territory
- Drove and delivered sales leads to convert into new business
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
- Communicated product quality and market comparisons by creating sales presentations
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Directed sales support staff in administrative tasks to help sales reps close deals
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
- Delivered recommendations to long-term accounts to promote brand awareness to key audience
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Prepared sales presentations for clients showing success and credibility of products
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies
- Drove sales by developing multi-million dollar contract sales
- Organized promotional events and interacted with community to increase sales volume
- Managed accounts to retain existing relationships and grow share of business
Education
High School Diploma -
LinkedIn
Lahore 11.2023 - 2023.11
Skills
Supply Chain Planning
undefinedAccomplishments
- Achieved Augmentin (Biggest Industry Brand n Medicine) packaging change process with accuracy and efficiency.
- Collaborated with team of 42 in the process of new packaging.
- Achieved 100% by introducing SAP for supply chain tasks.
- Got 12 Prestigious recognition awards from GlaxoSmithKline.
Additional Information
I'm an energetic professional and remain excited for innovation at work place. I'm full of ideas with strength of Supply Chain smart planning along with cost cutting. I always do research while completing any planning task specially while cutting cost. Although I'm based at Pakistan but I can become a vital part of your organization to increase pace of smart working. Willing to work both remotely and onsite. You will never regret after hiring me as an important supply chain part.
Software
Certification
SUPPPLY CHAIN FOUNDATION
Interests
Reading and watching autobiographies
Autobiographies
I try to manage some quality time to watch and read autobiographies of successful people. I believe what they say on screen is the best part of their lives and they prepare at fullest with best selection of words and all experiences come together, I find it best learning experience.
Timeline
High School Diploma -
LinkedIn
11.2023 - 2023.11
Area Manager
GlaxoSmithKline
04.2018 - 11.2023
Channel Development Manager
GLAXOSMITHKLINE
10.2006 - 11.2023
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