

With over 18 years of experience in designing, implementing, and managing IT Infrastructure Services, I have a proven track record of successful project delivery. I possess expertise in a wide range of IT operations including technical design, troubleshooting, and project management. I have implemented change management processes, standards, and executed complex IT infrastructure projects using high-end technologies such as SAP S4/HANA, Microsoft, and Cisco. My effective communication of the benefits of these technologies and projects in business terms has allowed me to build strong relationships with top management and stakeholders. I excel at collaborating with teams based on their skillsets at all levels and have a strong ability to produce management reporting, policies, technical documentation, and project documentation. Additionally, I have 10 years of experience in developing software and services using C# .NET, ASP.NET, Java, Android, and iOS. My belief in adapting standardization and industry best practices has earned me respect, appreciation, and support from subordinates, peers, co-workers, top management, directors, and external customers.