Farhan Farooq
Teacher
Islamabad,Pakistan
Summary
As a dedicated and transformative educator, I have empowered numerous students to unlock their full potential and achieve remarkable success. With a strong commitment to fostering growth and personal development, I have consistently added value to the lives of my students. As a business professional, I have always strived to provide customers with wholesome and pure product. Additionally, as a translator and agent, I have worked diligently to achieve the goals of the organizations I have collaborated with. Now, I am eager to bring my unique perspective and unwavering dedication to your esteemed organization.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Teacher
Self-employed
Islamabad, Pakistan
06.2017 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers, and course work.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Call Center Agent
Global Outreach BPO
Rawalpindi, Pakistan
09.2021 - 11.2023
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Business Owner
Self-employed
Islamabad, Pakistan
12.2020 - 07.2021
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Translator
Zarephath Bible Seminary
Rawalpindi, Pakistan
06.2018 - 09.2019
- Replicated flow, style, and overall meaning of original texts.
- Maintained message content, tone, and emotion as closely as possible.
- Translated English text in Urdu.
Education
Intermediate - FSc. Pre-Medical
Punjab College
Blue Area Islamabad 09.2016 - 06.2018
Matriculation - Bio-Science
Telecom Foundation School System
G-8/4 Islamabad 03.2014 - 03.2016
Skills
Administrative Skills
Creative Thinking Skills
Critical Thinking Skills
Customer Service Skills
Communication Skills
Leadership Skills
Teamwork Skills
Playing instruments and making music
Playing instruments is a kind of prayer and surrender to the Almighty. It makes me pure.
Timeline
Call Center Agent
Global Outreach BPO
09.2021 - 11.2023
Business Owner
Self-employed
12.2020 - 07.2021
Translator
Zarephath Bible Seminary
06.2018 - 09.2019
Teacher
Self-employed
06.2017 - Current
Intermediate - FSc. Pre-Medical
Punjab College
09.2016 - 06.2018
Matriculation - Bio-Science
Telecom Foundation School System
03.2014 - 03.2016