Farhad Ali

Updating and monitoring IT user accounts.

Maintenance & management of the Critical Windows based Server Environment.

Maintaining up to date Antivirus levels on all machines company wide.

Working on Active Directory accounts, configuration of Servers, desktops & laptops.

Managing and monitoring of backups in multiple locations.

Providing maintenance support and break-fix solutions.

Follow documented processes i.e. implementing change control procedures.

Troubleshooting technical problems and implementing solutions.

Purchasing of IT Equipment and software in line within agreed budgets.

Supporting a multi-site IT infrastructure of at least 12 branches.

Responsible for the fast and accurate troubleshooting of reported faults.

Providing technical support via helpdesk systems for a wide range of internal & external applications.

Configure, Maintain and Manage CCTV and Biometric Systems.

Install and support LANs, WANs and network segments.

Analyze and isolate network and hardware issues.

Monitor networks to ensure security and availability.

Design and deploy new networks.

Administer servers, desktop computers, printers, routers, switches, software deployment, security updates and patches.

Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical.

Manage Company’s POS system, support and train employees.

Responding to inquiries from staff, administrators, service providers, site personnel to provide technical assistance and support.

Manage Company’s CCTV system.

Resolving typical and common hiring problems.

Negotiating with candidates, employers and related third parties.

Handling all confidential information in a professional manner.

Operate and maintain corporate network, critical networks and protecting network assets.

Maintaining and managing Local Area Network

Taking daily Backups, Managing Network File and Printer Sharing.

Daily updating Antivirus software to take care of official data.

Evaluating the needs of the organization and choosing the most suitable software, hardware and other IT requirements such as Networking.

Provide technical helpdesk support to staff on network and application issues.

Troubleshooting system, Network problems, diagnosing and solving hardware and software faults.