Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Call Center Agent
Faraz Sajid
Lahore
07.2022 - 11.2023
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sought out extra training opportunities to enhance customer relationship management abilities.
Negotiated pricing and payment terms with customers when possible to close deals.