Summary
Overview
Work History
Education
Skills
Timeline
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Farah Nadeem

Lahore, Punjab

Summary

To work under the competitive environment accept the challenging to achieve the organizational goals as well as to build carrier.

Overview

6
6
years of professional experience

Work History

Social Media Coordinator

Maryum N Maria
11.2023 - 06.2024
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.

Customer Service Representative

OLX Classified
03.2023 - 10.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Social Media Coordinator

Bookme.pk
03.2022 - 10.2023
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.

Order Processor

OLX Mall
11.2021 - 03.2022
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.

Customer Service Officer

Mind Bridge
02.2018 - 01.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Sales Officer

Abacus Consulting
05.2018 - 10.2018
  • Responded to customer needs by answering questions and providing detailed information about.

Education

Associate of Arts -

Govt Degree College For Women, Gawalmandi, Lahore
Lahore
06.2018

Skills

  • Good Communication Skills
  • Confidant
  • Hard Worker

Timeline

Social Media Coordinator

Maryum N Maria
11.2023 - 06.2024

Customer Service Representative

OLX Classified
03.2023 - 10.2023

Social Media Coordinator

Bookme.pk
03.2022 - 10.2023

Order Processor

OLX Mall
11.2021 - 03.2022

Sales Officer

Abacus Consulting
05.2018 - 10.2018

Customer Service Officer

Mind Bridge
02.2018 - 01.2021

Associate of Arts -

Govt Degree College For Women, Gawalmandi, Lahore

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Farah Nadeem