Farah Anwar Hussain

• As a Key Account Manager – Supplier Research, I have been seconded for the following tasks:
• Conducting extensive research to identify potential suppliers and manufacturers who can provide products that align with Amazon FBA’s requirements and standards.
• Searching for suppliers globally, evaluating their capabilities, negotiating terms, and establishing relationships.
• Monitoring supplier performance by analyzing key metrics such as product quality, on-time delivery, and customer satisfaction. Identifying any issues or areas for improvement and working with suppliers to address them.
• Collaborating with internal teams, such as Procurement, Finance, Dispatch & Logistic, to develop strategic plans for supplier selection, product assortment, and overall business growth.
• Identifying market trends and opportunities and aligning supplier research with business objectives.
• Working closely with other teams within Amazon, such as logistics, operations, and compliance, to ensure seamless coordination and execution of supplier-related activities.
• Collaborating to optimize supply chain efficiency and resolve any operational challenges.
• To make sure that purchase order is timely sent to the selected/shortlisted suppliers
• Provisioning of complete documentations to suppliers for on-boarding process
• Analyzing data related to supplier performance, market trends, and customer feedback to generate insights and reports.
• Presenting findings to management and making data-driven recommendations for supplier selection and improvement initiatives.
• Proactively identifying areas for improvement in the supplier research and management process. Implementing best practices, streamlining workflows, and leveraging technology to enhance efficiency and quality.
• Building and maintaining strong client relationships to drive business growth.
• Facilitating strategic meetings with key stakeholders to understand customer needs and develop action plans.
• Developing and delivering presentations to key customers to position products and services.
• Identifying new business opportunities through calling, networking, marketing and prospective database leads.
• Training new employees on Amazon FBA process, Supplier Research Techniques and the company policies.
• Setting and achieving company defined sales goals.S
• Staying current on company offerings and industry trends.
• Improving account management by predicting potential competitive threats and outlining proactive solutions.

• Acting as a point of contact between CEO and Employees/Clients/other Connections
• Liaison on behalf of CEO with the other Hutchison Ports divisions
• Composing and preparing correspondence that is sometimes confidential
• Arranging complex and detailed travel plans, itineraries & agendas and compiling documents for travel related meetings, Visa processing and coordinating with travel agents
• Serve as a primary point of contact for internal and external constituencies on all matters pertaining to C-Level executives, including those of a highly confidential or critical nature
• Prioritizing and determining appropriate course of action, referral, or response, exercising judgment to reflect CEO’s style and organization policy
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the Organization, including assisting with special projects; designing and producing complex documents, reports and presentations; collecting and preparing information for meetings with staff and outsiders.
• Coordinating Executive Team meetings and retreats and assist with staff meetings and events as needed, Organizing International
• Drafting cover letters and issuing Company Introduction letters to the employees on behalf of CEO, issuing Invitation letters to the expatriates intending to visit the Company
• Organized and coordinated conferences and monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Answered high volume of phone calls and email inquiries.
• Facilitated training and onboarding for incoming office staff.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Took notes and dictation at meetings.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Preparing/Verifying invoices, reports, internal memos, letters, financial statements and other documents, using word, excel, and/or presentation
• Updated and maintained confidential databases and records.
• Wrote reports, executive summaries and newsletters.
• Acting as a barometer having a sense for the issues taking place in the environment and keeping the CEO updated

• Analyzed client documentation and history to determine eligibility for immigration-related benefits.
• Consultation and meetings with clients regarding their Visa preferences.
• Making Memorandum of understanding for the purpose of processing Visa applications.
• Making legal drafts including cover letters, applications, declarations and statements.
• Coordinating with Dubai team to proceed with the cases including checklist, scrutinizing all the documents, day to day reporting, organizing all the case files and proceed the case till interview.
• Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.
• Assisted clients with immigration application completion to improve timeliness of case review and disposition.
• Corresponded with current and prospective clients to obtain information and enable effective case development.
• Follow up of the cases with clients and embassies

• Answered high volume of phone calls and email inquiries.
• Screened calls and emails from clients and initiated actions to respond
• Organized and coordinated monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Handled confidential and sensitive information with discretion and tact.
• Updated spreadsheets and created presentations to support CEO and boost team productivity.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Created and managed office systems to efficiently deal with documentation.
• Filed paperwork and organized computer-based information.
• Took notes and dictation at meetings.
• Wrote reports, executive summaries and newsletters.
• Handled most confidential data of corporate clients of the law firm including but not limited to legal contracts, letters, affidavits, court orders etc.
• Communicating with clients regarding their compliances and court dealings and procedures.
• Planning, monitoring, and appraising job results, counseling, and disciplining employees
• Providing supplies by identifying needs for office and employees, payment of monthly bills and other expenditures and preparing expense sheet
• Purchasing of office materials and approving invoices
• Achieving financial objectives by anticipating requirements

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Collaborated with sales and marketing departments to support client acquisition.
• Established and maintained highly effective relationships with clients and industry partners to drive growth.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Implemented innovative business development strategies to increase customer base and expand market share.
• Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
• Enhanced and improved the physical environment of the office premises to increase the business clientele
• Later-on looked after the administrative matters related to existing clients as well.
• Presented professional image consistent with company's brand values.
• Monitored service after sale and implemented quick and effective problem resolutions.

• Developed and implemented liaison initiatives to facilitate communication between departments and stakeholders.
• Monitored and reported on progress of liaison initiatives, providing feedback to stakeholders.
• Collaborated with other departments, identifying and addressing areas needing improvement.
• Liaison with internal and external stakeholders
• Responsible for ensuring communication and cooperation required to maintain professional relationships with a range of present partners and those partners whose projects have been accomplished
• Identified training and development needs at the staff level of the organization, developed and implemented the training programs, evaluating the effectiveness of each program.

Projects:

• Doha film festival: Coordinated and facilitated the team from Qatar-Doha to make a documentary on the life of street children before and after their victory in Street children football world-cup. Made arrangements to make the team meet the children and their families at their homes and ensuring the smooth completion of shooting for documentary

• Football Academy Ground: Communicated with the stakeholders to get the charge of football ground for the sake of betterment, development and awareness of football among the under-privileged communities of Karachi

• Wazirabad Football Camp January 2015: Arranged the football camp at Ibrahim- Hyderi for a week before the proper camp at Wazirabad.