Faizan Khan
Account Executive
Islamabad,IS
Summary
Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Account Executive
Phi Consulting
Remote, Islamabad, ICT
04.2022 - Current
- Worked directly for AtoB Payroll outbound sales team
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Managed over 50 customer calls per day.
Outbound Sales Representative
Zenith Telesales
Remote
02.2020 - 01.2022
- Developed favorable customer service relationships and built new, robust customer bases.
- Set up appointments with interested customers according to schedule availability.
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
Corporate Travel Consultant
Alishba Travel and Tour
Islamabad
01.2019 - 01.2020
- Booked transportation and coordinated schedules for conferences and meetings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Developed loyal client base due to excellent listening and research skills and keen understanding of travel budgets
Store Sales Representative
Lebas House of Bridal Dresses
Islamabad, Islamabad Capital Territory
02.2017 - 01.2019
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Analyzed data and profit and loss statements to compose store budget.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Education
MBA - Marketing
SZABIST
Islamabad 08.2019 - 01.2022
BBA - Marketing
Bahria University
Islamabad 08.2012 - 05.2016
A Level - Business Economics
GSIS
Islamabad 08.2010 - 06.2012
O Level - Business
The City School
Islamabad 08.2008 - 06.2010
Skills
MS Office
Verbal and written communication
Outbound and inbound calls
Sales proficiency
Sales Force/Sales Loft
Customer presentations
Business development and planning
Sales expertise
Account management
Sales quota achievement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Account Executive
Phi Consulting
04.2022 - Current
Outbound Sales Representative
Zenith Telesales
02.2020 - 01.2022
MBA - Marketing
SZABIST
08.2019 - 01.2022
Corporate Travel Consultant
Alishba Travel and Tour
01.2019 - 01.2020
Store Sales Representative
Lebas House of Bridal Dresses
02.2017 - 01.2019
BBA - Marketing
Bahria University
08.2012 - 05.2016
A Level - Business Economics
GSIS
08.2010 - 06.2012
O Level - Business
The City School
08.2008 - 06.2010