Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Account Executive
Phi Consulting
Remote, Islamabad, ICT
04.2022 - Current
Worked directly for AtoB Payroll outbound sales team
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
Gathered information from clients to secure accounts, verify payment and identify special requirements.
Managed over 50 customer calls per day.
Outbound Sales Representative
Zenith Telesales
Remote
02.2020 - 01.2022
Developed favorable customer service relationships and built new, robust customer bases.
Set up appointments with interested customers according to schedule availability.
Overcame objections using friendly, persuasive strategies.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
Corporate Travel Consultant
Alishba Travel and Tour
Islamabad
01.2019 - 01.2020
Booked transportation and coordinated schedules for conferences and meetings.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Developed loyal client base due to excellent listening and research skills and keen understanding of travel budgets
Store Sales Representative
Lebas House of Bridal Dresses
Islamabad, Islamabad Capital Territory
02.2017 - 01.2019
Delivered in-depth information on product features so customers could make educated decisions before purchase.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Trained team members in successful strategies to meet operational and sales targets.
Analyzed data and profit and loss statements to compose store budget.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Education
MBA - Marketing
SZABIST
Islamabad
08.2019 - 01.2022
BBA - Marketing
Bahria University
Islamabad
08.2012 - 05.2016
A Level - Business Economics
GSIS
Islamabad
08.2010 - 06.2012
O Level - Business
The City School
Islamabad
08.2008 - 06.2010
Skills
MS Office
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Account Executive
Phi Consulting
04.2022 - Current
Outbound Sales Representative
Zenith Telesales
02.2020 - 01.2022
MBA - Marketing
SZABIST
08.2019 - 01.2022
Corporate Travel Consultant
Alishba Travel and Tour
01.2019 - 01.2020
Store Sales Representative
Lebas House of Bridal Dresses
02.2017 - 01.2019
BBA - Marketing
Bahria University
08.2012 - 05.2016
A Level - Business Economics
GSIS
08.2010 - 06.2012
O Level - Business
The City School
08.2008 - 06.2010
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