MS Teams, Google Workspace, HTML, CSS, Javascript, Google Sheets, MS Office, Ai, Quickbooks & more
Hi, I’m
Muhammad Faizan Dharolia
Operation Manager
Karachi,SD
Summary
IT Support Supervisor leading day-to-day help desk, user support, and issue resolution across IT and business operations. Coordinates hardware, software, and account administration while keeping internal users productive and escalating technical issues cleanly. Brings practical experience that bridges computer retail, sales support, and administrative work.
Overview
1
Language
1
year of professional experience
Work History
Bega Packages Pvt Ltd
Senior Operations Manager
07.2025 - 07.2026
Job overview
- Inspect finished cartons for misprints, bad gluing, or weak die-cuts.
- Separate good boxes from damaged or defective stock.
- Record daily counts, rejection reasons, and test board strength.
- Sales & Account ManagerFind new clients like local manufacturers, exporters, and retail brands.
- Negotiate custom carton pricing, dimensions, and bulk order contracts.
- Coordinate delivery schedules between clients and the plant floor.
- 📌 Production Planner / CoordinatorReview client orders and turn them into step-by-step factory schedules.
Track raw materials like kraft paper and glue to prevent factory halts.
Ensure target output numbers are met on time. [1]
- 📌 Logistics & Dispatch OfficerBook trucks and plan delivery routes for heavy bundles of cartons.
Check shipping manifests, weight limits, and invoice documentation.
- Negotiate custom carton pricing, dimensions, and bulk order contracts.
Coordinate delivery schedules between clients and the plant floor.
- 📌 Production Planner / CoordinatorReview client orders and turn them into step-by-step factory schedules.
Track raw materials like kraft paper and glue to prevent factory halts.
Ensure target output numbers are met on time. [1]
- 📌 Logistics & Dispatch OfficerBook trucks and plan delivery routes for heavy bundles of cartons.
Check shipping manifests, weight limits, and invoice documentation.
Education
The Karachi AcademyKarachi
Bachelor of Commerce from Accounts
04.2001
University Overview
- Professional Development Studies: Modern Web and App development, [2026]
Skills
Cultural Awareness
Analytical and Critical Thinking
Multitasking Abilities
Maintenance and Repair
Training and Development
Decision-Making
Data Entry
Google Workspace
Customer service understanding
Contract Management
Team Building
Staff Management
Training and mentoring
Technical Support
Document management
Bookkeeping
Software
Timeline
Senior Operations Manager
Bega Packages Pvt Ltd
07.2025 - 07.2026
The Karachi Academy
Bachelor of Commerce from Accounts
04.2001