Faizan Awan
Project & Regional Sales Manager
Lahore
Summary
Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 5+ years progressive career background combined with dedication to corporate growth and development. Passionate about consultative selling, client onboarding, and cross-border business enablement. Fluent in English and Urdu.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Regional Sales Manager
IT Consulting And Services (ITCS)
01.2023 - Current
- Spearheaded business development strategies across the region.
- Recruited and led a sales team aligned with strategic goals.
- Analyzed competition to identify emerging business verticals.
- Successfully implemented upselling strategies by introducing premium services.
- Developed customer retention strategies, increasing client lifetime value.
- Worked closely with principal partners like Microsoft, Kaspersky, Veeam, Adobe, Fortinet, Barracuda, Sophos etc to align regional go-to-market strategies and leverage co-branded campaigns.
- Conducted cross-selling initiatives, increasing product adoption.
- Developed and implemented customer retention strategies, leading to improved client satisfaction and long-term engagement.
- Promoted vendor-aligned solutions, ensuring compliance with brand standards and driving adoption of partner technologies.
Project Manager – Operations
IT Consulting And Services (ITCS)
01.2022 - Current
- Managed delivery of cloud projects, ensuring on-time and within-budget execution.
- Identified growth opportunities during transitions and handovers.
- Built post-delivery support and satisfaction monitoring processes.
- Established and executed effective communication plans for teams and clients.
- Conducted post-project evaluations to analyze successes and challenges.
- Identified new growth opportunities and collaborated on solution development.
- Maintained high customer satisfaction through strategic planning and execution.
Solution Engineer
IT Consulting And Services (ITCS)
03.2020 - 12.2021
- Designed and implemented cloud infrastructure solutions, including Microsoft Azure.
- Led onboarding and training for B2B clients on cloud backup and virtualization solutions.
- Delivered technical support and consulting as a Microsoft Partner Consultant.
- Conducted detailed technical analysis and solution design for client projects.
- Enriched client relationships by preparing technology proposals and conducting product demonstrations.
- Assisted in customer advocacy and post-sales technical relationship management.
Education
Master of Science - Computer Science
Lahore Garrison University
Lahore 04.2021 - 01.2023
BS - Computer Science
Lahore Garrison University
01.2015 - 01.2019
FSC - Pre-Engineering
Garrison Post Graduate College for Men Lahore
01.2013 - 01.2015
Skills
- Consultative Sales
- Customer Retention Strategies
- Upselling & Cross-selling
- B2B Client Acquisition
Accomplishments
- Dean's Honor List, 2023, Dean's Honor List - Dean, Lahore Garrison University
- Best Sales Employee Of The Year, 2023 - 2024, Close 1.3 Million USD Project
Interests
Fintech Innovation
Cultural Exploration/Travel
Mentorship or Coaching
Cross-border eCommerce
Behavioral Psychology
Timeline
Regional Sales Manager
IT Consulting And Services (ITCS)
01.2023 - Current
Project Manager – Operations
IT Consulting And Services (ITCS)
01.2022 - Current
Master of Science - Computer Science
Lahore Garrison University
04.2021 - 01.2023
Solution Engineer
IT Consulting And Services (ITCS)
03.2020 - 12.2021
BS - Computer Science
Lahore Garrison University
01.2015 - 01.2019
FSC - Pre-Engineering
Garrison Post Graduate College for Men Lahore
01.2013 - 01.2015
Similar Profiles
Kyler CisnerosKyler Cisneros
Catalyst Technician at ITCSCatalyst Technician at ITCS
Jordan Christian Paul FitchJordan Christian Paul Fitch
Process Operator at ITCS (Industrial Tubular Catalyst Services)Process Operator at ITCS (Industrial Tubular Catalyst Services)
Ajay PaliwalAjay Paliwal
CTO & Project Manager at SHIVAM ITCSCTO & Project Manager at SHIVAM ITCS
Salman AhmadSalman Ahmad
Director, Technical and Marketing at Masafa Rice Mills Private LimitedDirector, Technical and Marketing at Masafa Rice Mills Private Limited
Hassam GulHassam Gul
Data Analyst at A Great Place to SitData Analyst at A Great Place to Sit