Faizan Afzal

In my role, I manage and maintain detailed records for all vehicles, ensuring their MOT status, road taxes, and trip logs are up-to-date. Additionally, I handle the necessary documentation for both drivers and vehicles to ensure smooth operations on the road without any hassle.

Forex Education Provider With A Business Opportunity

In my role, I am responsible for acquiring new accounts to generate business for the bank.

In my role, I facilitate loans for business owners and salaried individuals, enabling them to advance in their respective fields. Additionally, I manage the monthly recovery process to ensure timely repayments.

● Monitor, control and manage business operations to meet customer expectations and
company goals.
● Ensure compliance with company standards and procedures.
● Build and maintain strong customer relationship through regular meetings and
communications.
● Identify problems in operations process and resolve them in quickly and timely manner.
● Coordinate and manage project tasks to ensure project delivery within allotted budget and
timelines.
● Liaise between customer and management to ensure smooth operations delivery.
● Supervise operations
● Tracking the trips
● ensure customer satisfaction
● Follow up with the drivers and their trips.
● monitor vehicle utilization
● Assigning the drivers for the bookings
● Locating the drivers for their destination.
● Keeping track of the driver’s progress while they are on their routes.
● Checking the departure and starting time of drivers accurately.
● Dealing and interacting with drivers on a regular basis.
● Finding out and solving any problem coming from the side of these drivers by interacting
with them.
● Solving the complaints coming from customer’s side as per the requirement.
● Work on rotational basis as per they require and handle the various issues arising during
that time period.
● To work during holidays and weekends too, if the job demands it.
● Maintaining a good relation with the drivers of the department.