Sports, Reading, Community involvement, Learning launguages
Hi, I’m
Faisal Manzoor Karimi
Assistant Supervisor
Hoon Dhamiyal Sihala Islamabad,Pakistan
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
High-impact Branch Supervisor with 15+ years of professional experiance. Results-driven at overseeing diverse areas to enable business success. First-rate trainer and coach with exceptional communication and organizational abilities. Superior work ethic combined with uncompromising integrity.
Overview
17
years of professional experience
6
years of post-secondary education
2
Certifications
Work History
Harooni Barbar RestaurantDubai
Branch Supervisor
01.2004 - 01.2021
Job overview
- Manage daily operations of a restaurant, including overseeing staff, ensuring quality customer service,and maintaining aclean and safe environment
- Developed and trained new employees, providing guidance and support to improve their performance and ensure consistency in service standard
- Monitored inventory levels and conducted regular audits to minimize waste and control costs
- Resolved customer complaints and addressed any issues or concerns in atimely and professional manner to maintain customer satisfaction
- Establish ability to work well under pressure and analyze situations quickly and then implement appropriate plan action
- Coordinate services and set-up functions, with planner, sales and kitchen tomanage events smoothly
- Supervise prepration of food itemsto ensure that products are processed inn accordancewith special dietary restrictions and food allergies
- Implement a daily inspection of restaurant ( kitchen & store) cleanliness
- Implement daily inspection of food production and expiry dates
- Play leadership role directing staff members towards implementing daily assignments
- Communicates frequently with managers as to the progress of the day’s work
- Demonstrated knowledge of restaurant administration, food preparation and food safety
- Maintain effective communication and leadership with production and service staff in quality food production environment
- Check to be ensure all clean-up is done properly before dismissing hostesses or dishwashers
- Offer sales incentives and encourage upselling
- Inspect kitchen time to time to ensure that staff members maintain proper sanitation and hygiene standard
- Responding to customer feedback and resolving conflicts effectively
- Regularly advise, update and communication any new law changes, procedures and all changes related to ministerial and government announcements to senior managers
- Manage and coordinated overall restaurant operations, including customer service, inventory and marketing
- Handling staff payroll, vacation requests, and other administrative duties related to the Company operations.
Education
H8/4 Commerce College IslamabadIslamabad
Higher Secondary School Certificate (HSSC) from Intermediate in Commerce
09.1996 - 11.1999
Modern Public School Rawalpindi
Secondary School Certificate (SSC) from Biology, Physics, Chemistry,Maths
03.1994 - 10.1996
Skills
PROFESSIONAL SKILLSundefined
Accomplishments
- Resolved product issue through consumer testing.
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Repeatedly received recognition from superiors for excellence in service.
- Increased monthly revenue 15+% through implementation of strategic initiatives.
- Clear and complete documents
- Supervised team of 10 staff members.
Certification
Food hygiene and safety(Person In Charge)
Interests
Sports
5meters daily walk, Love to play Foot ball, Cricket and Snooker.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food hygiene and safety(Person In Charge)
07-2019
Driving Licence Dubai U.A.E
12-2004
Branch Supervisor
Harooni Barbar Restaurant
01.2004 - 01.2021
H8/4 Commerce College Islamabad
Higher Secondary School Certificate (HSSC) from Intermediate in Commerce
09.1996 - 11.1999
Modern Public School
Secondary School Certificate (SSC) from Biology, Physics, Chemistry,Maths
03.1994 - 10.1996
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