FAISAL SIDDIQUE
SIDDIQUE
DAMMAM,TAYBAH
Summary
Dependable CASHIER with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction. Friendly FRONT OFFICE with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
17
17
years of professional experience
16
16
Certifications
3
3
Languages
Work History
Counter Supervisor & Ticke ng Reserva on THE
ADDRESS
Front Desk Receptionist
THE ADDRESS PALACE HOTEL
DAMMAM
10.2020 - Current
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
RERSERVATIO OFFICER
Taiba
Dammam
10.2020 - Current
- Accoun ng Supervisors ensure that all financial and accoun ng opera ons within an accoun ng department run smoothly
- They oversee the work of junior accoun ng staff, review financial statements to ensure accuracy, and reconcile general ledger accounts.
- Wrote detailed narrative reports for use in investigations.
- Collected, preserved and analyzed evidence found at crime scenes.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Interrogated suspects and witnesses to investigate crime scenes and criminal actions.
- Testified in court during certain criminal cases.
- Coordinated operations with other emergency service groups.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
Ticketing Agent
Unayzah Al, Qassim
UNAYZAH
10.2016 - 07.2019
- An airline cket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is en tled to a seat on a flight on an aircra
- The airline cket may be one of two types: a paper cket, which comprises coupons or vouchers; and an electronic cket (commonly referred to as an e- cket).
- Reviewed tickets, identification and passports to verify traveler identity.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Directed passengers to correct airport terminal locations.
- Sold, printed and issued tickets to guests.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Checked baggage at gate and loaded onto ramp.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
Unayzah Al-Qassim
06.2013 - 09.2016
- Nature of Du es and Responsibili es:, Prepares profit and loss statements, monthly closing and cost accoun ng reports
- Analyzes and reviews budgets and expenditures
- Compiles and analyzes financial informa on to prepare general ledger accounts and document monetary transac ons
Accountant
GOLDEN RICE, RESTAURANT, ASFAR TRAVELS
01.2007 - 07.2007
Education
BISE Science
Sargodha Pakistan
Computer Opera ng System AITA Air Ticke ng - undefined
Board of Intermediate and Secondary Educa on Sargodha
ITM COLLEGE Board of Intermediate and secondary Educa on Sargodha
SARGODHA INSTITUTE
undefined
FAISAL
SIDDIQUE
Abdul Rahman Bin Auf Street
B.I.S.E.S - Computer Science
Skills
Ordering procedures
Product promotion
Effective communication
Excellent work ethic
Cleaning and organization
Team Player
Recruitment
Staff Management
Recipes and menu planning
Customer assistance
Time management skills
Refund handling
Cash register operation
Customer Relations
Point-of-sale system operation
Purchase assistance
Merchandising
Till counting
ID verification
Identification checks
Certification
ARABIC
Timeline
Front Desk Receptionist
THE ADDRESS PALACE HOTEL
10.2020 - Current
RERSERVATIO OFFICER
Taiba
10.2020 - Current
Ticketing Agent
Unayzah Al, Qassim
10.2016 - 07.2019
Unayzah Al-Qassim
06.2013 - 09.2016
Accountant
GOLDEN RICE, RESTAURANT, ASFAR TRAVELS
01.2007 - 07.2007
Counter Supervisor & Ticke ng Reserva on THE
ADDRESS
BISE Science
Sargodha Pakistan
Computer Opera ng System AITA Air Ticke ng - undefined
Board of Intermediate and Secondary Educa on Sargodha
ITM COLLEGE Board of Intermediate and secondary Educa on Sargodha
SARGODHA INSTITUTE
undefined
FAISAL
SIDDIQUE
Abdul Rahman Bin Auf Street