Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OperationsManager
FAISAL MALIK

FAISAL MALIK

SAP Basis Consultant
KARACHI

Summary

PERSONAL CAPABILITY A hardworking and innovative person, who fulfills his responsibilities with efficiency and effectiveness, takes initiative to bring about positive changes and adapt to the situations that act according to professional requirements. To gain the technical expertise as well as experience to improve the technical skills in a competitive and challenging environment.

Overview

2024
2024
years of professional experience

Work History

SAP Basis

Tally Marks Consulting
1 1 - Current
  • Administration
  • Starting or stopping SAP instance
  • SAPGUI Installation
  • SAP system messages, print management
  • Lock / unlock, Password initialization, user administration
  • SAP system and backup logs monitoring
  • Request and Transport management system
  • SAP user Administration
  • Role Administration

System Support Engineer

Reckon Technologies Pvt Ltd
Karachi

Software & Application Support

Karachi
  • Hyderabad, Quetta, Sukkur Branches
  • Hardware troubleshooting & maintenance
  • Managed computer related problems
  • Coordinate with Vendor for Remote Areas Issue
  • Software’s & other known Applications
  • MS Office 2003, 07, Symantec antivirus corporate edition, Symantec ghost cast server & Client, Lotus Notes, MS Outlook Configure & Archive
  • Internet & Email (Lotus 5.0, 7.0, 8.0 & Outlook 2003,2007) Troubleshooting and provide technical support to all levels of staff concerning the use of computer hardware and software, including printing, work processing, excel, email, and operating systems
  • Remote Administration and support of client PCs in all Branches overall Pakistan.

Computer Operator

  • Networking, Maintenance & typing
  • Manage the deployment, maintenance, support, upgrade of desktop PC hardware, software, operating system, distributed printers and servers
  • Maintain and updates the daily computerize correspondence
  • Managing the efficient and dynamic computers documents
  • Troubleshooting and provide technical support to all levels of staff concerning the use of computer hardware and software, including printing, work processing, excel, email, and operating systems
  • Network responsible include systems migration, implementation, troubleshooting and Administration
  • Creation of Users accounts
  • Configuration of LAN & Trouble shooting of LAN
  • Cabling & Ducting Work

Senior Executive

Domino’s Pizza
12.2016 - 06.2018
  • Managed systems and printers with POS Application
  • Troubleshooting and provide technical support to all levels of staff concerning the use of computer hardware and software, including printing, work processing, excel, email, and Application
  • All Software & Application Support at Head Office, Call Centre, Karachi branches & Hyderabad Branch
  • Configuring and maintaining wireless routers, and scheduling and restoring weekly and monthly backups related to all Servers and drivers through semantic execution apps
  • Network responsible include systems migration, implementation
  • Updated Inventory all I.T equipment
  • Managed and resolved issues Call Centre calling software’s with remote access Managed and resolved issues Head Office users, Branches and Commissary with Remote access
  • Assigned, configured, and maintained the IP and conference phones
  • Resolved faults as soon as they occur and escalated critical problems to the necessary
  • Authority to be resolved immediately

Network Administrator

Herbion Pharmaceutical Pvt. Ltd
04.2011 - 12.2016
  • Managed computer related problems
  • PABX, CCTV cameras, UPS, Networking, Maintenance & servicing
  • Manage the deployment, maintenance, support, upgrade of desktop PC hardware, software, operating system, distributed printers and servers
  • Maintain and updates the daily computerize correspondence
  • Managing the efficient and dynamic computers documents
  • Troubleshooting and provide technical support to all levels of staff concerning the use of computer hardware and software, including printing, work processing, excel, email, and operating systems
  • Network responsible include systems migration, implementation, troubleshooting and Administration
  • Creation of Users accounts.

IT Administrator

High Point Rendel
Abu Dhabi
06.2007 - 06.2008

Education

Graduation -

Karachi University

Intermediate - undefined

Karachi Board

Matriculation - undefined

Karachi Board

Diploma - Hardware & Networking

ELECTOMENS College of Institute

2 Months duration - undefined

ELECTROMENS College of Institute & IT

Skills

    Application installations

undefined

Accomplishments

  • MCSE CTTC Institute Completed 2011
  • MCITP CTTC Institute Completed 2011
  • CCNA CTTC Institute Completed 2011
  • CCNA R&S CTTC Institute Completed 2018
  • Network Security CTTC Institute Completed 2018
  • Explore RISE with SAP S/4HANA Cloud – Record of Achievement 2022
  • Run Business Process with SAP Signavio Solution – Record of Achievement 2022
  • Discover SAP Business Technology Platform – Record of Achievement 2022

Timeline

Senior Executive

Domino’s Pizza
12.2016 - 06.2018

Network Administrator

Herbion Pharmaceutical Pvt. Ltd
04.2011 - 12.2016

IT Administrator

High Point Rendel
06.2007 - 06.2008

System Support Engineer

Reckon Technologies Pvt Ltd

Software & Application Support

Karachi

Computer Operator

Graduation -

Karachi University

Intermediate - undefined

Karachi Board

Matriculation - undefined

Karachi Board

Diploma - Hardware & Networking

ELECTOMENS College of Institute

2 Months duration - undefined

ELECTROMENS College of Institute & IT

SAP Basis

Tally Marks Consulting
1 1 - Current

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