Summary
Overview
Work History
Education
Skills
Details
Timeline
SoftwareEngineer
Faisal Amir

Faisal Amir

DBA
Riyadh

Summary

I have over a year of valuable experience as an IT professional, specializing in database administration. I've worked with industry-leading organizations, honing my expertise in MS SQL Server environments. I consistently deliver efficient solutions and adeptly address complex issues. My career objective is to continually advance my skills and knowledge by taking on more significant challenges while contributing my expertise to foster the growth and development of dynamic organizations.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Officer Database Administrator

Allied Bank Head Office
Lahore, PB
10.2023 - 5 2024
  • Managing SQL server Backups of more than 25 servers for daily, weekly and monthly
  • Keep track of database growth on daily basis and make reports monthly
  • Managing user rights to avoid any compliance observation
  • Conduct database audit with the audit department
  • Provide limited and secure data for UAT environments using export utility
  • Provide Project support to Development team
  • Database related new software evaluation, Upgrade evaluation and recommendation
  • Experience with SQL Server in a Windows environment
  • In depth knowledge of Microsoft SQL Server databases, including experience working with performance tuning and optimization
  • Experience with monitoring tools and troubleshooting database performance issues
  • Ability to install and configure new server instances and upgrade existing ones
  • Perform scheduled maintenance and support release deployment activities after hours (Patching or Deployments)
  • I actively participate in Disaster Recovery (DR) activities.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.

L1 Desktop Support Engineer

Cybergen
05.2022 - 06.2023
  • End User support requiring administration of Workstations and Servers
  • Monitoring alerts diagnostics generated from RMM
  • O365 administration and compliance audit
  • Maintenance of Backup solutions (Veaam)
  • Deploy, dismantle and manage VMs in Azure
  • End user support (call/chat/remote access)
  • Ring Central administration.
  • Diagnosed and troubleshot hardware, software and network issues
  • Provided guidance on installing and integrating new hardware components and software to remote clients
  • Installed, configured and maintained computer systems and network connections
  • Patched software and installed new versions to eliminate security problems and protect data
  • Monitored system performance to identify potential issues
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Excellent communication skills, both verbal and written
  • Worked effectively in fast-paced environments
  • Managed time efficiently in order to complete all tasks within deadlines
  • Generated reports to track performance and analyze trends
  • Maintained servers and systems to keep networks fully operational during peak periods
  • Created user accounts and assigned permissions
  • Maintained response times to support business continuity
  • Updated and maintained current customer support database.
  • Communicated with stakeholders to share critical technical information and deliver project updates.

Education

Bachelor - Software Engineering

University of Lahore,
Islamabad
03.2017 - 05.2021

Higher Education - F.Sc (Pre-Engineering)

Pakistan International School,
Riyadh
05.2014 - 05.2016

Courses

Skills

Details

08/07/97, Pakistani, Effective Time Management, Ability to Work in a Team, Fast Learner, Ability to Work Under Pressure, Microsoft Office, Communication Skills, Query and Database Optimization Techniques, SQL Server Administration (Up gradation & Patching), SQL Server Databases Encryption, Work well in under pressure, Team Work, English, Arabic, Urdu

Timeline

Officer Database Administrator

Allied Bank Head Office
10.2023 - 5 2024

L1 Desktop Support Engineer

Cybergen
05.2022 - 06.2023

Bachelor - Software Engineering

University of Lahore,
03.2017 - 05.2021

Higher Education - F.Sc (Pre-Engineering)

Pakistan International School,
05.2014 - 05.2016

Courses
Faisal AmirDBA