Experienced with overseeing multiple regional operations and ensuring streamlined processes. Utilizes strong leadership and strategic planning to drive business growth and team success. Track record of effective communication and problem-solving in complex scenarios.
Work History
Regional General Manager
1 Year 3 Months
HVERSE GROUP OF COMPANIES | 06.2025 - Current
Analyzed market trends to develop strategic plans that increased market share in competitive regions.
Implemented cost-saving initiatives that enhanced operational efficiency across multiple locations.
Cultivated high-performance teams through effective recruitment, training, and mentorship programs.
Directed regional operations, ensuring alignment with corporate strategies and objectives.
Facilitated cross-departmental collaboration to improve service delivery and customer satisfaction rates.
Established performance metrics and KPIs to track team progress and drive continuous improvement efforts.
Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
Collaborated closely with marketing teams to develop targeted campaigns that drove customer acquisition within the region.
Improved regional sales performance by developing and implementing strategic business plans.
Managed a team of area managers, resulting in increased efficiency and productivity across the region.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Identified and qualified customer needs and negotiated and closed profitable projects with a high success rate.
Head of Sales & Marketing
1 Year 1 Month
SARDARS | 05.2024 - 06.2025
Developed and executed comprehensive sales strategies to drive revenue growth across multiple channels.
Led cross-functional teams to align marketing initiatives with sales goals, enhancing collaboration and efficiency.
Analyzed market trends and consumer data to identify new opportunities and optimize product positioning.
Implemented CRM systems to streamline customer interactions and improve lead management processes.
Assistant Director sales
4 Months
Ramada Islamabad | 02.2024 - 06.2024
Managed corporate accounts by maintaining client relationships and addressing inquiries.
Led sales team to achieve targets and foster a collaborative sales environment
Work on Hotel Revenue Generation
Market share report
Developed strategies for hotel revenue generation to maximize profitability
Performed additional responsibilities designated by management to enhance operations.
Branch Manager
3 Years 6 Months
Hadayat & Co | 07.2020 - 01.2024
Organized and executed training programs to enhance skills of branch personnel
Evaluated employee performance and provided feedback and coaching.
Recognized employee achievements to foster a culture of excellence
Organizing and executing training programs for branch personnel
Evaluating employee performance and providing feedback and coaching as needed
Recognizing employee achievements and encouraging excellence in the work environment
Increased brand awareness through targeted community marketing activities
Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
Resolved customer problems promptly.
Sales Manager
1 Year 9 Months
Ramada By Wyndham Hotels | 09.2018 - 06.2020
Maximized Conference & Events revenue opportunities through targeted initiatives
Reviewed sales and revenue-generating business plans, identified gaps, and implemented proactive measures to fill hotel and conference space capacity to meet targets
Managed the hotel's budgeting process to allocate resources effectively.
Ensure the Sales Team is developed and embraces a culture of high-quality standards and proactive selling
Understand the competitive marketplace and implement approaches to ensure the hotel stays competitive in the local market
Developed Sales Team and fostered a culture of high-quality standards and proactive selling
Budgeting
Defined and communicated roles and responsibilities within the team.
Key Accounts Manager Sales
2 Years 10 Months
Etisalat / Du Channel partner | 01.2015 - 11.2017
Achieved order booking and revenue targets for the region by effectively handling key accounts and addressing their telecom requirements across all data and voice solutions.
Identified and developed new leads from existing and new accounts, coordinated first kick-off meetings, reviewed customer requirements, and identified company capabilities for designing solutions, preparing RFS and project take-off.
Focus on the design and implementation of Information & Communication Technologies.
Managed day-to-day customer operations, ensuring timely resolution of issues and complaints.
Ensure Client to have proper feedback on product
Completed monthly task assignments
Evaluated team performance regularly
Outlined roles and responsibilities for the project team.
Retail Sales Executive
2 Years 11 Months
Hadayat Sons | 01.2012 - 12.2014
Maximizing profitability and setting/meeting sales targets, including motivating staff
Coordinated deliveries and returns to streamline inventory management
Resolved customer queries and complaints to enhance customer satisfaction Overseeing pricing and stock control
Managing deliveries and returns
Monitored compliance with health and safety legislation to ensure a safe shopping environment Preparing promotional materials and displays
Communicated regularly with head office to ensure alignment on company goals
Role & Responsibility:
Education
Intermediate in Computer Science - BUSINESS ACCOUNTING
Science College | Multan, Punjab, Pakistan
Bachelor Degree - Computer Science
Bahaudin Zakariya University | Multan | 01-2012
BCOM
Skills
Key account management
Team leadership
Business development
Operations management
Talent acquisition
Task management
Retail operations
Client building
Operations management
Adaptable work approach
Work planning and organization
Marketing research
Problem-solving aptitude
Multi-tasking
Multitasking Abilities
Inventory management
Task management
Recruiting staff
Workforce planning
Relationship maintenance
Accomplishments
Supervised team of 80 staff members.
Achieved Targets with accuracy and efficiency.
Interests
Technology & gadgets Learning languages Searching web
Social networking Movies & music
Certification
Key Account Management
Certified Microsoft Office
LANGUAGES
English
Urdu
Saraiki
punjabi
Timeline
Regional General Manager
HVERSE GROUP OF COMPANIES
06.2025 - CurrentRead More
Head of Sales & Marketing
SARDARS
05.2024 - 06.2025Read More
Assistant Director sales
Ramada Islamabad
02.2024 - 06.2024Read More
Branch Manager
Hadayat & Co
07.2020 - 01.2024Read More
Sales Manager
Ramada By Wyndham Hotels
09.2018 - 06.2020Read More
Key Accounts Manager Sales
Etisalat / Du Channel partner
01.2015 - 11.2017Read More
Retail Sales Executive
Hadayat Sons
01.2012 - 12.2014Read More
Science College
Intermediate in Computer Science from BUSINESS ACCOUNTING