Summary
Overview
Work history
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic
Faisal Ahmed Khan

Faisal Ahmed Khan

Karachi,Pakistan

Summary

Experienced leader with 19+ years in logistics and supply chain management, focusing on SAP S/4HANA transformations at Unilever and Flora Food Group. Expertise includes demand planning, cold chain management, and optimizing import/export operations. Proven track record of implementing cost-saving projects and enhancing supplier relationships. Recognized for achieving operational excellence and improving service delivery standards.

Overview

23
23
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Supply Chain Operations Manager and Projects Lead

Flora Food Group - Formerly Upfield
Karachi, Pakistan
2023.05 - 2025.05
  • Managed logistics budgets, achieving significant cost savings through effective negotiations with third-party logistics vendors.
  • Implemented continuous improvement initiatives in warehousing and transport, leading to reductions in operational costs.
  • Oversaw import/export operations, ensuring compliance and punctual deliveries throughout supply chain processes.

Customer Service & Logistics - MENA

Flora Food Group - Formerly Upfield (Middle East & North Africa)
Karachi, Pakistan
2024.02 - 2024.11
  • Assisted in managing O2C and logistics portfolio for MENA region by ensuring shipment visibility and compliance.
  • Coordinated with global export teams, factories, freight forwarders, and distributors to resolve risks proactively.
  • Supported timely delivery of shipments through effective communication and collaboration across teams.

Category Planner

Flora Food Group - Formerly Upfield
Karachi, Pakistan
2018.07 - 2023.04
  • Developed and continuously monitored comprehensive demand plans to maximize forecast accuracy and
    minimize inherent bias.
  • Supported supply planning and master production scheduling to optimize raw material allocation.
  • Facilitated procurement and imports while fostering strong relationships with suppliers.

Assistant Manager - Logistics

Unilever Pakistan Limited
Karachi, Pakistan
2017.04 - 2018.06
  • Oversaw the end-to-end secondary transport network nationwide, ensuring timely and accurate dispatches to meet market demand.
  • Assisted with implementation of Oracle Transport Management (OTM) system.
  • Aided in optimization of transportation model to lower operational costs.
  • Developed logistics strategies using data analysis and forecasting techniques.

Assistant Manager - Warehouse Operations

Unilever Pakistan Limited
Karachi, Pakistan
2013.04 - 2017.03
  • Led warehouse operations across multiple distribution centers
  • Achieved 99.9% inventory accuracy
  • Reduced distribution costs and improved service levels
  • Managed operational KPIs and team performance
  • Fostered a positive work environment through effective leadership and team-building activities.

Assistant Manager - Cold Chain Logistics

Unilever Pakistan Limited
Karachi, Pakistan
2012.06 - 2013.03
  • Oversaw operations for three cold stores & bof facilities, ensuring compliance with cold chain standards.
  • Enhanced inventory accuracy in temperature-controlled environments, effectively minimising product losses.
  • Facilitated alignment between production teams at Wall's Ice Cream factory and logistics to optimise output schedules.

Assistant Manager - Order to Cash

Unilever Pakistan Limited
Karachi, Pakistan
2009.05 - 2012.05
  • Directed and managed the IMT Order Management and invoice processing cycle.
  • Oversaw customer Accounts Receivable (AR) and Credit Management functions.
  • Implemented and monitored credit policies to mitigate risk and ensure prompt payment from international clients.
  • Collaborated closely with Finance and Sales teams to resolve discrepancies and manage credit limits effectively.

JM - Order to Cash

Unilever Pakistan Limited
Karachi, Pakistan
2007.12 - 2009.04
  • Assisted in managing daily IMT order and invoice processing to maintain accuracy and efficiency.
  • Supported credit management by monitoring customer accounts and ensuring compliance with credit limits.

Territory Manager - OOH (Beverages)

Unilever Pakistan Limited
, Pakistan
2004.12 - 2007.11
  • Led sales performance in Lahore, Multan, and Islamabad Regions, achieving company targets
  • Managed distributor relationships, optimizing routes and stock management.
  • Mentored sales teams, driving revenue growth in OOH channel.

Resident Computer Hardware Engineer

Gerry's Softlogic Pakistan
Karachi
2002.05 - 2004.11
  • Executed installation, configuration, and troubleshooting of hardware and licensed software.

Education

Associate Engineer - Electrical

GSEZIT
Karachi, Pakistan
1996.01 - 1998.01

Master - Economics

University Of Sindh
Jamshoro, Pakistan
2019.01 - 2022.01

Bachelor of Commerce -

Karachi University
Karachi, Pakistan
1996.01 - 2000.01

Skills

  • Supply chain strategy and logistics optimization
  • SAP S/4HANA and Oracle transport management
  • Demand planning and forecast accuracy
  • Warehouse and cold chain operations
  • Project leadership and cost reduction
  • Stakeholder engagement and supplier collaboration

Certification

  • Microsoft Certified System Engineer - Microsoft
  • Supply Chain Management Workshop - IBA
  • CISCOM™ – Certified in Supply Chain and Operations Management

Languages

English
Advanced
Urdu
Native

Accomplishments

Unilever Pakistan : Led Purple Book Compliance Project (Aerosol) and represented Pakistan at the regional workshop in Mumbai (2015).
Selected for an International Short‑Term Assignment in Sri Lanka , assessing and improving the Order‑to‑Cash process .
Flora Food Group (Upfield Pakistan) : Directed Project GOLD , leading S2P, O2C, and Delivery workstreams for SAP S/4HANA TSA exit transformation .
Drove localization of packaging (wrappers, tubs, lids, sachets) to strengthen regional supply capabilities.
Achieved the first‑ever BBM export from Pakistan to UAE , ensuring full compliance with system and export regulations.

References

References available upon request.

Timeline

Customer Service & Logistics - MENA

Flora Food Group - Formerly Upfield (Middle East & North Africa)
2024.02 - 2024.11

Supply Chain Operations Manager and Projects Lead

Flora Food Group - Formerly Upfield
2023.05 - 2025.05

Master - Economics

University Of Sindh
2019.01 - 2022.01

Category Planner

Flora Food Group - Formerly Upfield
2018.07 - 2023.04

Assistant Manager - Logistics

Unilever Pakistan Limited
2017.04 - 2018.06

Assistant Manager - Warehouse Operations

Unilever Pakistan Limited
2013.04 - 2017.03

Assistant Manager - Cold Chain Logistics

Unilever Pakistan Limited
2012.06 - 2013.03

Assistant Manager - Order to Cash

Unilever Pakistan Limited
2009.05 - 2012.05

JM - Order to Cash

Unilever Pakistan Limited
2007.12 - 2009.04

Territory Manager - OOH (Beverages)

Unilever Pakistan Limited
2004.12 - 2007.11

Resident Computer Hardware Engineer

Gerry's Softlogic Pakistan
2002.05 - 2004.11

Associate Engineer - Electrical

GSEZIT
1996.01 - 1998.01

Bachelor of Commerce -

Karachi University
1996.01 - 2000.01

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Faisal Ahmed Khan