Faisal Aamir

Administrative

• Handled administrative tasks, including documentation, scheduling, and coordination for ward and outpatient areas.
• Supported cross-departmental communication to streamline operational processes.

Housekeeping

• Supervised housekeeping staff, ensuring cleanliness and adherence to health and safety standards in ward and outpatient facilities.
• Conducted regular inspections and implemented improvements to maintain hygiene levels.

Waste Management

· Monitored and coordinated the sale and disposal of fabric waste, ensuring compliance with environmental standards.

· Issued and maintained records of outward gate passes for fabric waste and other materials.

· Liaised with vendors and buyers for timely and efficient waste management transactions.

Canteen

• Managed canteen operations, ensuring high standards of food quality, hygiene, and service for patients and visitors.
• Monitored inventory levels, waste reduction strategies, and cost controls.

Office Boy

• Assisted with day-to-day office operations, including file management, document delivery, and general upkeep.
• Provided logistical support for meetings and staff requirements.

Travel Desk Coordinator

Travel Coordination: Arranged comprehensive travel plans for corporate clients and individual travelers, including flights, hotels, rental cars, and tours. Utilized travel booking systems and online platforms to research and book the best options tailored to client preferences, budgets, and objectives.

Client Communication: Responded promptly to inquiries via email, phone, and in-person meetings. Provided expert travel advice, resolved client concerns, and ensured seamless communication throughout the travel process.

Documentation and Compliance: Ensured compliance with travel regulations, airline policies, and visa requirements. Prepared and distributed accurate travel documents, including itineraries, tickets, vouchers, and visas, while keeping clients informed of regulatory changes.

Vendor Management: Negotiated with airlines, hotels, and transportation providers to secure competitive rates and exclusive deals. Maintained strong relationships with vendors and monitored service quality to ensure high client satisfaction.

Emergency Assistance: Managed travel-related emergencies efficiently, including rebooking flights, arranging alternative accommodations, and resolving disruptions to minimize client inconvenience.

Record Keeping: Maintained precise records of client bookings, travel preferences, and history. Updated reservation systems and databases to ensure data accuracy and confidentiality.

• Answer queries on the telephone/E-mails regarding routings international & domestic bookings fares, type of aircraft and other air travel related information
• Daily, weekly and monthly reporting to last fortnight to manager regarding sales and calls
• Discuss fares and routes with Customers solve issue, reissue tickets, endorse and reroute tickets in accordance with established detailed procedures
• Reconfirm and/or cancel flight reservations for Customers
• Assist clients/Travel Agents with routings, hotel bookings, Deal fare fares information, seat selection, special meals
• Special handling for handicapped persons etc
• And provides any other assistance as necessary
• Handled Visa related matters
• With sales as team work recover all payment on ever

• Discuss fares and routes with Customers/Travel Agents solve issue, reissue tickets, endorse and reroute tickets in accordance with established detailed procedures
• Assist clients/Travel Agents with routings, hotel bookings, Deal fare fares information, seat selection, special meals, special handling for handicapped persons etc., and provides any other assistance as necessary
• Reconfirm and/or cancel flight reservations for Customers-B2C/Travel Agent-B2B as requested
• Answer queries on the telephone regarding routings, bookings, fares, type of aircraft and other air travel related information
• Handled Visa related matters
• Daily, weekly and monthly reporting to manager regarding sales and calls
• With sales as team work recover all payment on every last fortnight

• Managed daily office operations, including scheduling, inventory management, and employee supervision, resulting in increased efficiency and productivity
• Implemented new software systems to streamline administrative processes, leading to a 20% reduction in processing time
• Collaborated with department heads to develop and implement new policies and procedures, resulting in improved communication and teamwork among staff members
• Conducted training sessions for new employees on office protocols and best practices, ensuring a smooth transition and onboarding process