Faique Ul Arfeen
Lahore
Summary
Dynamic IT Support Technician with a proven track record at ClipSource. excelling in software installation and hardware troubleshooting. Adept at delivering remote support and resolving complex issues, I leverage strong communication and problem-solving skills to enhance user experience and drive efficiency. Committed to quality and customer satisfaction.
Overview
7
7
years of professional experience
Work History
IT Support Technician
ClipSource
Lahore
06.2024 - 03.2025
- Installed Windows, Office, Google Drive, Slack, and other basic software.
Configured Outlook, Chrome extensions, and Google Drive for Desktop.
Provided support for Windows activation and common system issues.
Troubleshoot basic hardware and software problems: Wi-Fi, audio, USB, charging, and boot errors.
Delivered quick remote support for day-to-day technical issues.
Call Center Agent
Askari Tower
Langre
01.2019 - 01.2020
- Company Overview: Call Center Agent at Askari Tower, Langre, Pakistan.
- Adobe skills, with a proven ability to meet targets and provide excellent customer service.
- Call Center Agent at Askari Tower, Langre, Pakistan.
Graphic Designer
Fiverr
03.2022 - Current
- Company Overview: I worked as a graphic designer at Fiverr Experienced in managing and completing a wide range of projects, showcasing strong organizational and a commitment to delivering quality. Portfolio link: https://www.behance.net/faiqueularfeen
- I worked as a graphic designer at Fiverr Experienced in managing and completing a wide range of projects, showcasing strong organizational and a commitment to delivering quality.
Education
Bachelor - Computer Science
VIRTUAL UNIVERSITY OF LAHORE
Lahore, Pakistan11-2024
Skills
- Problem-Solving
- Software installation
- Hardware troubleshooting
- Remote support
- Network configuration
- Problem solving
- Design Thinking
- Strong Communication
Timeline
IT Support Technician
ClipSource
06.2024 - 03.2025
Graphic Designer
Fiverr
03.2022 - Current
Call Center Agent
Askari Tower
01.2019 - 01.2020
Bachelor - Computer Science
VIRTUAL UNIVERSITY OF LAHORE
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