T24
Fahad Ullah Qureshi
Banker
Hyderabad,Sindh
Summary
OBJECTIVES I am hard working and enthusiastic professional employee, Willing to do entire assignment according to my job description, additionally also make it challenge for me without feeling any time-consuming activity. I wish to do work in all sort of pressure situation and fulfil the requirements of my assignment. Fluent in English and cleave to many professional skills according to my job.
Overview
16
16
years of professional experience
Work History
Branch Operations Manager
ASKARI BANK LTD,
Tando Muhammad Khan, Sindh
05.2022 - Current
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Branch Operation Manager
Askari Bank Ltd
Hyderabad, Sindh
05.2019 - 05.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained branch files for major accounts, investments and employees.
Branch Operations Manager
Askari Bank Ltd
Hyderabad , Sindh
03.2017 - 05.2019
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained branch files for major accounts, investments and employees.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Operations Manager
MEEZAN BANK LIMITED
Hyderabad , Sindh
12.2016 - 03.2017
- Mitigated business risks by working closely with staff members and assessing performance.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Analyzed and reported on key performance metrics to senior management.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
CD Incharge
MEEZAN BANK LIMITED
Hyderabad , Sindh
09.2013 - 12.2016
- Kept high average of performance evaluations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Achieved results by working with staff to meet established targets.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved office operations by automating client correspondence, record tracking and data communications.
Operation Officer
MEEZAN BANK LIMITED
09.2011 - 09.2013
- Deal with remittances, making pay orders, call deposits, Internal fund transfers
- Inward clearing, outward clearing, OBC’s, IBC’s
- Pay order balancing, call deposit balancing
- Making tax challan of State Bank
- Account Opening
- To process account opening, closing, editing, dormant activation/deactivation
- Cheque Books
- Page 2 of 4
- Issuance of Cheque Books
- Maintain Stock of cheque book and follow-up with customer
- Marking & unmarking stop payment
- Maintain record of stop payments
- Term Deposit
- Issuance of Term Deposits
- Handle pre-mature encashment
- Balancing of Term Deposits
- Maintain record of Term Deposits
- LCY Collection
- Scrutiny and posting of inward foreign bills for collection (IFBC)
- Processing of Outward Foreign Bills for collection (OFBC) Maintaining Record and
- Follow-up outstanding OFBC & balancing of OFBC
- Safe Deposit Locker Operations
- Issuance and Maintenance of lockers
- Rent Recovery on due dates and follow-up for outstanding rentals
- Monthly balancing of key deposit with issued lockers/keys
- Maintain chart of lockers to facilitate lockers issuance
- Maintain lockers attendants register
- Custodian
- Security Stationery (Pay-orders, Call Deposit)
- Stock of Cheque books and undelivered cheque books
- Lockers room key
- Additional Assignments:
- ATM balancing
- Key custodian of cash volt
- Western Union Transactions
- Ria Transactions
- Deals with cash counter
- Current Assignment: (CD, New Cloth Market Branch Hyderabad, Supervision of entire cash and transfer vouchers
- Checking of vouchers
- Page 3 of 4
- Assist to O.M in monthly reporting to head office
- Check and balance in opening and closing cash counters
- Prepare CDD’s & EDD’s
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
Credit officer
THE FIRST MICROFINANCE BANK LTD
08.2007 - 08.2011
- Making social collateral among the entrepreneurs
- Making the cash flows according to their business flow of income
- Handle the cash at branch counter
- Key custodian of the cash volt.
Education
MBA - Finance
BS - Statistics
Intermediate - Eng
Matriculation - Science
Skills
Computer SkillsMS-Office (Word, Excel, PowerPoint)Internet surfingBanking software (T-24)
Staff training/development
Staff training/development
Employee reviews
Effective leader
Business Development
Relationship building
Delegation
Excellent Communication
Problem-Solving
Decision-Making
Software
Flexcube
Interests
Music
Cricket
Travelling
Timeline
Branch Operations Manager
ASKARI BANK LTD,
05.2022 - Current
Branch Operation Manager
Askari Bank Ltd
05.2019 - 05.2022
Branch Operations Manager
Askari Bank Ltd
03.2017 - 05.2019
Operations Manager
MEEZAN BANK LIMITED
12.2016 - 03.2017
CD Incharge
MEEZAN BANK LIMITED
09.2013 - 12.2016
Operation Officer
MEEZAN BANK LIMITED
09.2011 - 09.2013
Credit officer
THE FIRST MICROFINANCE BANK LTD
08.2007 - 08.2011