Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muhammad Hamid Raza

VOIP & Web Application Developer
Lahore

Summary

A seasoned VOIP and web developer with over 6 years of hands-on experience in Asterisk integration and IVR development using Lua and FreeSWITCH. Expertise in deploying and managing Kamailio for complex backend integrations. Strong proficiency in Linux environments, with extensive programming experience in PHP, Lua, and JavaScript. Experienced in API development and integration, with a strong background in working with platforms such as Azure, Google, GoDaddy, and more to create robust, scalable web solutions.

Overview

7
7
years of professional experience

Work History

VOIP & Web Application Developer

EUROSOFT TECH LIMITED
8 2019 - Current
  • Led a team in the configuration, deployment, and administration of an advanced web interface for PBX systems, ensuring seamless call flow management, call routing, comprehensive reporting, and integration with Asterisk through PJSIP
  • Spearheaded the development, integration, and implementation of various APIs within the web interface, including Google TTS, GoDaddy, Hetzner, Asterisk event capturing via PAMI, and CURL APIs for PBX system integration with a cab booking application, incorporating functionalities such as Caller ID popups. Additionally, I integrated multiple DID providers APIs within the web interface to enhance its functionality
  • Designed and deployed a sophisticated wallboard for live call monitoring, providing real-time call statistics and static call states to enhance operational efficiency
  • Provided strategic leadership while managing multiple functions and roles, consistently meeting deadlines and exceeding organizational expectations, including direct engagement with clients to address their issues and requirements, as well as offering technical support to internal teams
  • Led the successful integration of company Android and iOS applications via CURL APIs, ensuring seamless and reliable cross-platform functionality.

Freelance VOIP & Web Application Developer

Freelancer
01.2018 - 01.2023
  • Engineered a sophisticated IVR system in FreeSWITCH utilizing LUA scripting, complemented by a PHP-based web interface. The IVR supports multilingual functionality, offers advanced features such as group audio message recording and playback, and serves as a vital communication tool in regions with internet restrictions, similar to WhatsApp. Additionally, integrated Azure's Text-to-Speech and Speech-to-Text APIs to further enhance user experience and accessibility
  • Designed and developed a web interface for Kamailio, incorporating features such as call reporting, live calls, DID load balancing, and SIP tracing. This project involved seamless integration of the web portal with Kamailio, as well as managing and configuring Kamailio's backend to meet specific requirements. Additionally, I have experience in implementing Kamailio billing solutions to support various client needs
  • Designed and developed multiple APIs for a call monitoring wallboard, leveraging PHP CURL scripting, Asterisk AMI, and PAMI for real-time data capture and analysis.

VOIP & Web Application Developer

Simolution Pvt Ltd
02.2019 - 07.2019
  • Designed and developed a web interface for call reporting across multiple call centers within the SCO, including basic configurations of Vicidial and training agents to use Vicidial effectively.

Student IT Support (Intern)

LUMS-Lahore University of Management Sciences
03.2018 - 09.2018
  • Collaborated with lead teachers to manage and oversee computer lab training sessions
  • Assisted in the creation of lesson plans and development of educational materials
  • Enhanced student learning by providing personalized and small group support to meet educational objectives.

Education

BCS/BS (Hon.) in Computer Science ‎ - Computer Science

COMSATS Institute of Information Technology
Lahore, Punjab, Pakistan
01.2017 -

Skills

    PHP

    JavaScript

    jQuery

    Asterisk

    FreeSWITCH

    Kamailio

Languages

Urdu
Native language

Timeline

VOIP & Web Application Developer

Simolution Pvt Ltd
02.2019 - 07.2019

Student IT Support (Intern)

LUMS-Lahore University of Management Sciences
03.2018 - 09.2018

Freelance VOIP & Web Application Developer

Freelancer
01.2018 - 01.2023

BCS/BS (Hon.) in Computer Science ‎ - Computer Science

COMSATS Institute of Information Technology
01.2017 -

VOIP & Web Application Developer

EUROSOFT TECH LIMITED
8 2019 - Current

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Muhammad Hamid RazaVOIP & Web Application Developer