Summary
Overview
Work History
Education
Skills
Fieldofwork
Extraworkset
Roles And Responsibilities
Timeline
Generic

Erum Amin

HR Manager
Islamabad

Summary

I am an Experienced HR Professional with a passion for talent acquisition, policy development, and fostering vibrant work environments. Dedicated to driving organizational success through strategic recruitment, performance analysis, and meticulous record-keeping. Skilled in crafting airtight employment contracts, comprehensive codes of conduct, and thought-provoking company policies. Committed to creating workplaces where every employee feels valued, heard, and empowered. Proven ability to turn challenges into opportunities and wear multiple hats with grace. Ready to leverage nearly 3 years of HR expertise to drive growth and innovation in a dynamic environment.

Overview

4
4
years of professional experience

Work History

Human Resources Manager

Technest
06.2024 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Manages the recruiting, interviewing, and hiring of qualified candidates for open positions, particularly in management, exempt, and professional positions. Works with departmental managers to understand the qualifications needed for positions.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Motivated employees through special events and incentive programs.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Processed employee claims involving performance issues and harassment.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.

Associate Manager of Human Resources

ISMMART Group of Companies
11.2023 - 05.2024
  • Partnered with senior leadership to develop organizational strategies aligned with company goals and objectives.
  • Reduced employee turnover rate by developing comprehensive onboarding programs and ongoing training opportunities.
  • Manages the recruiting, interviewing, and hiring of qualified candidates for open positions, particularly in management, exempt, and professional positions. Works with departmental managers to understand the qualifications needed for positions.
  • Managed benefits administration, ensuring accuracy and timely delivery to all employees.
  • Conducted regular performance evaluations, providing constructive feedback and development plans for career growth.
  • Enhanced employee satisfaction by implementing innovative HR policies and initiatives.
  • Streamlined recruitment processes for faster talent acquisition and optimized workforce management.
  • Supported diversity and inclusion efforts by creating awareness programs and cultivating an inclusive company culture.
  • Facilitated conflict resolution between employees and management, fostering a harmonious work environment.
  • Implemented flexible work arrangements, accommodating diverse employee needs while maintaining productivity standards.
  • Optimized payroll processes to ensure timely disbursement of salary payments while remaining compliant with applicable regulations.
  • Administered compliance with employment laws, minimizing legal exposure for the company in various areas of human resources management.
  • Conducted skills gap analyses to identify training requirements that align with business needs and career progression opportunities for staff members.
  • Coordinated team building activities that fostered collaboration among cross-functional teams, improving overall workplace morale.
  • Managed compensation structures, ensuring fair pay scales across all roles within the organization.
  • Collaborated with department heads to assess staffing needs accurately, resulting in efficient allocation of resources.
  • Mentored junior HR staff members, enhancing their professional skills and knowledge in critical aspects of human resources management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

HR-Manager

SuperSoft Technology
09.2022 - 10.2023
  • Manages the recruiting, interviewing, and hiring of qualified candidates for open positions, particularly in management, exempt, and professional positions. Works with departmental managers to understand the qualifications needed for positions.
  • Performance analyzing.
  • NDA and contract making.
  • Designing code of conduct.
  • Formation of company policies.
  • Payroll
  • Managing employee attendance.
  • Develops initiatives and learning and development programs.
  • That gives staff members an opportunity for internal development.
  • Management of office operations.
  • Post job openings on different platforms such as LinkedIn, Indeed, Rozee, and etc.
  • Handle LinkedIn and social media account.
  • Handle their websites.
  • Designing and graphically creating different posts.
  • Work on their Shopify and Shopline projects.
  • I worked with their social media team.
  • Working with the SEO team and content creation.
  • Guided leaders and employees on company policies, programs, benefits, and salary administration.
  • Led the decision-making and implementation of HR policies, procedures, programs, and functions.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Managed employee disputes by employing conflict resolution techniques.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Monitored and handled employee claims involving performance-based and harassment incidents.


HR

Mega Marketing Network
01.2021 - 08.2022
  • Handled four companies as HR. My work revolved around the recruitment of candidates, keeping records, analyzing performance, making contracts, designing a code of conduct, forming company policies, managing payroll, managing employee attendance, managing operating cash flow, and managing office operations.
  • Manages the recruiting, interviewing, and hiring of qualified candidates for open positions, particularly in management, exempt, and professional positions. Works with departmental managers to understand the qualifications needed for positions.
  • Streamlined HR processes for improved efficiency and reduced administrative time spent on tasks.
  • Post job openings on different platforms such as LinkedIn, Indeed, Rozee, etc.
  • Streamlined HR operations by assisting with the creation and maintenance of employee records.
  • Improved employee satisfaction by developing and implementing comprehensive HR policies and procedures.
  • Facilitated engaging workshops covering essential HR topics, resulting in a more knowledgeable workforce.
  • Headed a 60-plus member team to drive HR and HCM for the client company.
  • Enhanced employee satisfaction by streamlining HR processes and implementing data-driven solutions.
  • Provided a high level of administrative assistance to the HR Manager.
  • Managed a team of HR professionals, ensuring alignment with company goals and objectives.
  • Improved employee satisfaction by developing and implementing targeted HR policies and practices.
  • Enhanced employee satisfaction by implementing innovative HR policies and procedures.
  • Handling all the recruitment process.


INTERN

Akhai Pharmaceuticals (Pvt) Ltd.
02.2021 - 08.2021
  • Research and development of new product, Trial report building, Data analysis, Content development for promotion, Backdrop Designing promo material, Presentations, Worked in product launch, Productivity report, Convert the physical survey data into a meaningful report for the new product, Efficacy report.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Prepared project presentations and reports to assist senior staff.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.

HR Intern

Edge MD Solution SMC (Pvt) Ltd
07.2020 - 01.2021
  • Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
  • Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
  • Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
  • Streamline recruitment processes for increased efficiency in talent acquisition efforts.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Developed strong written and verbal communication skills.
  • Created and updated tracking spreadsheets using MS Excel.
  • Updated and maintained employee records to respond quickly to requests for information.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.

Education

Graduation - BS (BBA)

Karachi University

High School Diploma -

Aga Khan Higher Secondary School
Karachi, Sindh, Pakistan
04.2001 -

Skills

Exceptional Communication

The ability to follow instructions and deliver quality results

Working in a team environment, as well as independently

The ability to work under pressure and multi-task

Management & Leadership Skills

Creative & Problem Solving

Team Collaboration

Interpersonal and Social Skills

Research

Creativity and Innovation

Microsoft Office Suite

Project Support

Outstanding communication skills

Administrative Support

Database Management

Operations Support

Records administration

Fieldofwork

HRM

Extraworkset

  • Social Media Management
  • Content Creation
  • Designing and graphical creating different posts
  • SEO Keywords Searching
  • SEO Keywords Report formation
  • Shopify and Shopline

Roles And Responsibilities

  • Manages the recruiting, interviewing, and hiring of qualified candidates for open positions, particularly in management, exempt, and professional positions; works with departmental managers to understand the qualifications needed for positions.
  • Performance analyzing.
  • Nda and contract making.
  • Designing code of conduct.
  • Formation of company policies.
  • Payroll.
  • Managing employee attendance.
  • Develops initiatives and learning and development programmes. That give staff members opportunity for internal development.
  • Management of office operations.
  • Post jobs opening on different platforms such as linkedin, indeed, rozee, and etc
  • Handle linkedin and social media account.
  • Handle their websites.
  • Designing and graphical creating different posts.
  • Work on their shopify and shopline projects.
  • Worked with their social media team.
  • Working with seo team and content creation.

Timeline

Human Resources Manager

Technest
06.2024 - Current

Associate Manager of Human Resources

ISMMART Group of Companies
11.2023 - 05.2024

HR-Manager

SuperSoft Technology
09.2022 - 10.2023

INTERN

Akhai Pharmaceuticals (Pvt) Ltd.
02.2021 - 08.2021

HR

Mega Marketing Network
01.2021 - 08.2022

HR Intern

Edge MD Solution SMC (Pvt) Ltd
07.2020 - 01.2021

High School Diploma -

Aga Khan Higher Secondary School
04.2001 -

Graduation - BS (BBA)

Karachi University

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Erum AminHR Manager