Dua Marium
Lahore
Summary
I'm a customer-focused professional who excels in communication and problem-solving. I am skilled in content creation, analytics, customer service, and innovative idea generation. Aspire to strategically promote the brand's online presence. I'm seeking a dynamic role where I can utilize these skills to deliver excellent value to the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Media Marketing Manager
Sameera Salon
Lahore, Pakistan
04.2023 - Current
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Craft clear and persuasive calls to action (CTAs) to encourage followers to book appointments, share content, or participate in promotions
- Designed and implemented effective social media marketing strategies, planning and scheduling regular posts to enhance the salon's online presence and engage the audience
- Utilized content creation, social media management, and audience engagement to drive brand awareness and customer interaction
- Engage with followers by responding to comments, messages, and reviews promptly to foster a positive online community and address customer inquiries professionally
- Monitor social media trends, industry developments, and competitor activities to keep the salon's content current and innovative
- Implemented collaborative campaigns that increased salon clientele by 25% compared to previous, leveraging strategic partnerships, targeted social media ads, and community engagement
- Manage all makeup bookings and consultations, building strong client relationships.
Makeup Artist
Sameera Saloon
12.2022 - Current
- Efficiently managing appointment schedules and makeup sessions to ensure clients receive timely service without compromising quality.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Enhanced client satisfaction by providing expert makeup application and personalized consultations.
Freelance Social Media Manager
Aien Official
11.2021 - 06.2024
- Developed and executed social media strategies for a startup clothing brand, creating engaging content and managing posts across platforms.
- Increased customer engagement through social media.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Freelance Social Media Manager
Zainab Chaudhary
02.2021 - 05.2022
- Developed and executed content strategies, creating engaging multimedia posts for Instagram
- Managed community interactions, monitored social media metrics, and adjusted strategies to optimize engagement and Follower growth.
Intern
Punjab Thalassemia Prevention Program, Sir Ganga Ram Hospital
09.2019 - 03.2020
- Genetic counseling of Clients
- Emergency training
- Timely communicate test results
- Participate in awareness camps
- Manage to work under extreme stress conditions.
Intern
Combined Military Hospital
06.2019 - 07.2019
- Practiced giving basic first-aid
- Worked closely with doctors and nurses to discuss patient test results
- Manage to work under high pressure.
Education
Masters of Business Administration -
University of Central Punjab
07.2024
BS. (H) Microbiology -
Government College University
05.2020
Fsc. Pre-Medical -
Kinnaird College for Women
06.2016
Secondary School Certificate -
Divisional Public School
05.2014
Skills
- Content Creation (Capcut, CANVA, Adobe Lightroom)
- Digital Marketing
- Marketing Campaigns
- Advertising
- SEO/SEM
- Google Analytics
- Microsoft Office
- Social Media and Promotions
- Creativity
- Project Management
- Collaboration
- Influencer Marketing
Certification
- Content Writing and Editing for Journalism, Lahore University of Management Sciences
- Digital Marketing, Google garage (online)
- Technology Entrepreneurship, Stanford (online Cursa)
- SEO for beginners, The new Boston (online Cursa)
Languages
Urdu
Native language
English
Advanced
C1
Punjabi
Advanced
C1
References
- Iqra Arshad, Head Manager Sameera Salon, iqra.muhammad.arshad.94@gmail.com, +92 321 4989410
- Dr. Ali Nawaz, Assistant Professor GCU, alinawazgcu@yahoo.com, +92 333 4689941
Timeline
Social Media Marketing Manager
Sameera Salon
04.2023 - Current
Makeup Artist
Sameera Saloon
12.2022 - Current
Freelance Social Media Manager
Aien Official
11.2021 - 06.2024
Freelance Social Media Manager
Zainab Chaudhary
02.2021 - 05.2022
Intern
Punjab Thalassemia Prevention Program, Sir Ganga Ram Hospital
09.2019 - 03.2020
Intern
Combined Military Hospital
06.2019 - 07.2019
Masters of Business Administration -
University of Central Punjab
BS. (H) Microbiology -
Government College University
Fsc. Pre-Medical -
Kinnaird College for Women
Secondary School Certificate -
Divisional Public School