Dr. Sundas Muzaffar

Successfully treated a diverse range of skin conditions, including acne, rosacea, and hyperpigmentation, through targeted therapies and treatments.

• Fostered friendly, warm, and exceptional customer experience.
• Provided clients with knowledge of all cosmetic services being provided.
• Welcomed clients arriving for appointments.
• Recommended and performed microdermabrasion, peels and laser treatments.
• Handled busy schedules and stayed on top of key deadlines.
• Cleansed, exfoliated and moisturized customer skin.
• Fostered strong relationships with product vendors, ensuring access to the latest industry advancements and trends for clients.
• Streamlined appointment scheduling process, resulting in increased efficiency and higher booking rates.
• Utilized advanced technology and techniques to deliver effective non-surgical aesthetic procedures.
• Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
• Maintained a clean, hygienic, and safe environment for clients by adhering to strict sanitation guidelines and protocols.
• Improved skin health and appearance for clients with various skin concerns through customized facials and peels.
• Assisted dermatologists during consultations by taking detailed patient histories and performing initial skin analyses.
• Performed thorough skin assessments, enabling tailored treatment plans for each individual''s needs.
• Increased client retention rate by consistently delivering exceptional customer service and follow-up care.
• Provided pre-and post-operative care for surgical patients by administering appropriate treatments such as lymphatic drainage massages.
• Educated clients on proper skincare routines, leading to improved long-term results and overall wellbeing.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
• Recruited medical doctors and students for invasive and non-invasive training in the academy.

• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Communicated with patients, ensuring that medical information was kept private.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Monitored and evaluated treatment outcomes, adjusting strategies to optimize patient recovery.
• Conducted comprehensive medical examinations to ensure accurate diagnosis and effective treatment planning.
• Monitored patient progress and adjusted treatments accordingly.

• Monitored patient progress and adjusted treatments accordingly.
• Improved patient outcomes by implementing evidence-based medical practices and protocols.
• Improved patient outcomes and delivery of care through improved clinical quality processes.
• Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
• Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
• Mentored junior medical staff members through hands-on training sessions, reinforcing key concepts and guiding their professional growth.
• Interpreted diagnostic test results for deviations from normal.
• Reviewed complex cases alongside colleagues during peer consultations to develop consensus on appropriate courses of action for challenging scenarios.
• Promoted a culture of safety within the healthcare facility, adhering to strict infection control measures and reporting potential hazards.
• Applied continuous process improvement strategies to enhance case management, programs and clinical management.
• Facilitated seamless transitions of care for patients by coordinating with physicians, nurses, and other healthcare professionals across various departments.
• Verified complex diagnoses to facilitate treatment plans.
• Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
• Served as an approachable resource for patients'' families, addressing concerns and providing education on medical conditions and treatments.
• Advocated for patient-centered care within the healthcare facility by championing initiatives that cater to individual needs and preferences.

*Assisted medical officers and consultants in daily operations.
*Responsible for first diagnosis and prescription in the Medicine Outpatient Department.
*Managed patient admissions in Medicine, Surgery, and Gynecology Departments.
*Handled shift filing and documentation in the Medicine Department.
*Conducted weekly rotations for free medical checkups in rural areas.