Shoaib Manzoor
Okara
Summary
Highly motivated and results-driven professional with customer service, multitasking and time management abilities. Strong worth ethic, adaptability and exceptional interpersonal skills. Eager to contribute expertise and drive organizational success.
Overview
7
7
years of professional experience
Work History
SSE CS/IC HM
SED
Okara
07.2017 - Current
- Analyzed financial data to determine efficient use of resources.
- Calculated and prepared checks for utilities, taxes and other payments.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Intern
PMYTS
Okara
04.2017 - 07.2017
- Established behavioral procedures to reinforce positive interactions between parents, students and faculty.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
Customer Support Executive
PTCL
Lahore
01.2017 - 03.2017
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Education
Master of Science - Computer Science
University of Okara
Okara01.2022
B.Ed - Education Administration
AIOU
Islamabad10.2019
Bachelor of Science - Information Technology
Islamia University
Bahawalpur06.2016
F.Sc - Pre Engineering
Punjab College
Lahore07.2012
Matric - Science
Govt. High School
Chunian08.2009
Skills
- Applications: MS Office, MS Outlook
- Operating Systems: MS Windows XP, 7, 8, 10
- System Upgrades
- Graphics Designing
Languages
English
Advanced
C1
Hindi
Advanced
C1
Punjabi
Proficient
C2
Urdu
Proficient
C2
Timeline
SSE CS/IC HM
SED
07.2017 - Current
Intern
PMYTS
04.2017 - 07.2017
Customer Support Executive
PTCL
01.2017 - 03.2017
Master of Science - Computer Science
University of Okara
B.Ed - Education Administration
AIOU
Bachelor of Science - Information Technology
Islamia University
F.Sc - Pre Engineering
Punjab College
Matric - Science
Govt. High School
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