Doctor Abubakar Butt
operational manager
Lahore,PB
Summary
Experienced financial management professional with expertise in accounting processes, systems oversight, and compliance reporting. Skilled in contract administration, budgeting, and all aspects of successful financial operations. Effective team builder and supervisor who develops and maintains consistent, accurate, and legal accounting structures. Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working effectively unsupervised and quickly mastering new skills. Exceptional Operations Manager focused on team building, cost-cutting, and operational improvements. Committed to cutting costs without impacting product and service quality. Reliable team player dedicated to building high-performing teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operational Manager
Abrar & Sons Pharmacy (FRANCHISE OF SERVAID PHARMACY)
12.2020 - 07.2024
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders
- Trained pharmacy interns and newly hired technicians
- Oversaw work activities, performance and service quality of pharmacy staff
- Ordered supplies needed for pharmacy and kept tabs on inventory levels
- Communicated with patients with compassion while keeping medical information private
- Administered vaccines to immunize patients against communicable diseases
- Trained and mentored high-performing team through regular performance reviews, individual feedback and professional coaching.
- Analyzed customer data to identify opportunities and improve relationships.
- Tracked and approved procurement plans and inventory levels
- Obtained quotes from various suppliers to determine most cost-effective purchasing options
- Facilitated streamlined purchasing and resource availability through monitoring and oversight of company inventory
- Created new sales and marketing strategies to drive growth
- Established training programs
- Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions
- Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
- Provided organizational leadership and established business vision to achieve sales, profit and revenue goals.
- Provided leadership to develop business plans and promote organizational vision.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Manager Assistant
Chughtai Pharmacy
01.2019 - 11.2020
- Proposed or approved modifications to project plans
- Planned and led team meetings to review business results and communicate new and ongoing priorities
- Analyzed business performance data and forecasted business results for upper management
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback
- Produced thorough, accurate and timely reports of project activities
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
- Evaluated individual and team business performance and identified opportunities for improvement
- Completed inventory audits to identify losses and project demand.
Manager Assistant
SERVAID PHARMACY
04.2018 - 12.2018
- Helped pharmacy staff prepare medications and fill orders
- Opened incoming supplies and stocked in correct locations
- Delivered quality care to customers through close collaboration with pharmacist
- Answered customer questions about prescribed and OTC medications
- Restocked shelves and prepared expired drugs for return
- Trained new pharmacy staff in procedures and customer service standards.
Doctor's Assistant
Dr. Saeed Ahmad Medical Center
06.2011 - 12.2013
- Supported other researchers in study- and project-related activities
- Ordered laboratory testing, physical assessments and specialist consults to help diagnose and treat patients
- Discussed histories and current symptoms or complaints with every patient.
House Job
DOCTOR HAMEED MEMORIAL COLLAGE & HOSPITAL
05.2010 - 01.2011
- Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history
- Recorded patients' medical history, vital statistics and test results in electronic medical records
- Assessed, diagnosed, treated and delivered follow-up care
- Recommended diagnoses based on examinations, test results and reported symptoms.
Education
Doctor of Homeopathic Medicine & Surgery - Homeopathic Medicine
Doctor Hameed Memorial Collage & Hospital
Haji Camp Bour Wala Chowk Lahore 07.2010
Diploma In Information Technology - Information Technology
Muslim Academy Of Computer Science
Ghari Shahu Bridge Lahore07.2008
Secondary School Certificate - Metric Science
Islamia High School
Misri Shah Lahore07.2005
Skills
- Expert in Risk Management
- Interviewing and Hiring Business Development
- Making Excels in Team Leadership
- Financial Resource Management
- Work Planning
- Time Management
- Expert in Risk Management Process Improvement
- Work Prioritization Customer Service
- Decision Making
- Problem Anticipation and Resolution
- Critical Thinking
- Sales Support
- Business Relationship Management
- Sales analysis
- Communication skills
- Event coordination
- Project Management
- Planning and Implementation
- Customer Service
- Operational Efficiency
- MS Office
- Operations Management
- Customer Relationship Management (CRM)
- Project Leadership
- Strategic Planning
- Employee Motivation
- Client Relationships
- Performance reporting
- Employee relations and conflict resolution
Certification
The Aga Khan University And Hospital, Certificate Asthma Awareness
Languages
Urdu
First Language
English
Proficient
C2
Timeline
Operational Manager
Abrar & Sons Pharmacy (FRANCHISE OF SERVAID PHARMACY)
12.2020 - 07.2024
Manager Assistant
Chughtai Pharmacy
01.2019 - 11.2020
Manager Assistant
SERVAID PHARMACY
04.2018 - 12.2018
Doctor's Assistant
Dr. Saeed Ahmad Medical Center
06.2011 - 12.2013
House Job
DOCTOR HAMEED MEMORIAL COLLAGE & HOSPITAL
05.2010 - 01.2011
Doctor of Homeopathic Medicine & Surgery - Homeopathic Medicine
Doctor Hameed Memorial Collage & Hospital
Diploma In Information Technology - Information Technology
Muslim Academy Of Computer Science
Secondary School Certificate - Metric Science
Islamia High School
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