Dexter Caldeira

Work History

Cubix

11.2023 - Current

Exceeded sales targets consistently by implementing effective sales strategies and techniques.
Led training sessions for new team members to quickly onboard them into the sales process.
Mentored junior sales representatives, improving overall team performance and productivity.
Trained, coached, and mentored new sales associates for maximum performance.

DLD World of Technologies

01.2022 - 10.2023

Managed the sales of consultation appointments for immigration lawyers, enhancing client engagement and conversion rates.
Utilized Facebook marketing to generate warm leads through targeted advertising and form submissions.
Conducted follow-up calls to effectively convert inquiries into paid appointments, achieving consistent sales growth.
Developed strategies to optimize lead generation and improve client onboarding processes.

Technado

01.2019 - 12.2021

Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Negotiated contracts successfully, securing favorable terms for both the company and clients.

Salsoft Technologies

07.2018 - 01.2019

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Secured new clients by developing and implementing strategic sales plans that focused on target industries.

EPlanet

04.2016 - 06.2018

Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased sales revenue by identifying and targeting high-potential accounts.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Gersham's Eastern Pvt Ltd

09.2014 - 04.2016

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Ansar Burney International

03.2012 - 09.2014

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.